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PaulCalifornia
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August 13th, 2004 17:00
8100 - persistent problem
Hi,
I've bought Inspiron 8100 for my daughter's college time back in 2002 (Tag 4F37611) -
warranty is over -
and it was Ok, but this year it works badly (we guess, it's when she does not turn it off
for several days - keeps on AC power):
Blue screen with the messages like "Boot sector is defective" or so -
I need to drive to the college, insert XP CD-ROM, boot from it and in Repair Console do
fixboot c:
checkdisk /r
It happened almost every month or even more often :(
I thought that it's some software problem and thus I replaced OS completely -
installed Windows XP Pro instead of original XP Home - no effect, same problem
same frequency
So my questions:
- is it Hard Drive - just very bad sectors?
- or is it some harddrive+cache writing stuff (BIOS,etc.)? When it's "On" for several
days, cache functionality could cause such problems, right?
- or may be it's a fan - too much overheat and this is why it happens?
Again, it looks like happening when laptop is "On" for several days - it's why I thought of
overheat
Should I arrange sending it for a repair (no centers in California)?
Thanks,
Paul
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ejn63
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Posted August 13th, 2004 18:00
Sounds like a failing hard drive - boot the Dell diagnostic CD and test it, including a surface scan.
If it's under warranty, call Dell - hard drives are user-replaceable and they'll ship you a replacement.