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Minato888

updated

10 years ago

M

Minato888

2 Posts

0

595

April 17th, 2016 09:00

Alienware Bad Pool Header error

Hi I'm new to this community and I recently bought an Alienware 17 R3 laptop, after setting it up everything seemed fine but for some reason, the computer will sometimes randomly restart saying it encountered an error and needs to reboot. Every time the error shown is Bad Pool Header. I've updated all my drivers and software and I'm currently running windows 10. I didn't have this problem at all with my old laptop which also ran windows 10. The error restart is quite random and happens every couple of days. If anyone has any suggestions on how to fix this please help. Thank you.

  • DELL-Akshatha M

    2 Intern

    1159 Posts

    198

    0

    Posted April 18th, 2016 03:00

    Hi MINATO888,

    Thank you for writing to Dell Community Forum.

    Please private message us the service tag of the system along with your email id so that we can guide you accordingly.

    (Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

    Regards,
    DELL-Akshatha M
    Social Media and Community Professional
    #IWork4Dell