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kelvin9e

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kelvin9e

15 Posts

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111653

February 16th, 2003 07:00

Backlight & Inverter

I have recently posted in this board about the dark screen problem of the Dell Inspiron 8100. Finally I consider to replace the backlight bulb and the inverter for the screen. I am looking for a web site where I can purchase the bulb and the inverter correctly fix my screen.

Inspiron 8100 PIII 1 GHz

15" UXGA Display

Nvidia Gforce 2Go 32MB

320 MB of RAM

30GB IBM HD

Windows XP Professional SP1

  • 1651

    0

    Posted February 16th, 2003 07:00

    I think it's www.jkllamps.com.
  • kelvin9e

    15 Posts

    1651

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    Posted February 16th, 2003 07:00

    JKL Lamps asked me to measure the length of the inverter and the bulb myself

    Anybody measured it before? anybody knows the part number of them? Or any other company has the list of the inverter and bulb for Dell Inspiron 8100 UXGA LCD?

  • kelvin9e

    15 Posts

    1651

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    Posted February 24th, 2003 16:00

    Can somebody help me out?

    I found a few places that have the backlight and inverter, but they charge up to $100. It seems too much for me.

    Any ideas? any company and web site?

    Thank you

  • 1651

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    Posted February 24th, 2003 16:00

  • Raz_lobo

    9 Posts

    1651

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    Posted February 26th, 2003 03:00

    Hi all,

    well WolfensteinAR, i think that change all LCD is not a good solution, only is neccesary to change two elements.

    I'm in the same problem, my screens becomes to dark when i reboot after a time working, i need to let it to rest about 10
    hours if i want to see anything.

    I'm working with gnu/debian linux, and i need to restart several times X system (graphics system) to do screen to work, in
    console after mentioned 10 hours of rest, screen looks well. I don't probe with windows because last time he can't to start, well he start
    well but screen no, and in windows i can't to restart graphic system to do work the screen.

    When i sucess start to work screen, i haven't problems, i can work all time i want, last time my i81K works for 19 days
    without interrupts, buts after of this i need to wait two days to become works with my computer.

    I think, reading same problem in this and other post, that this is a inverter and background lamp problem. I call to Dell, but
    his solution is that i need to change all LCD, about 700€. This is no solution, because two elements that i need cost about
    150€ which i can read in other post.

    Really Dell service in Spain is so bad, probably i will never buy other dell, and i will take legal methods against they.

    My question is, where i can to buy these pieces (background lamp and inverter) in Europe? Can i buy it to dell? There are
    other place to buy these pieces?

    Sorry for my bad english, i hope that you can understand me.

    Salud y Revolución.

    Lobo.
  • Harre

    1 Rookie

    83 Posts

    1651

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    Posted February 26th, 2003 14:00

    Inverters can often be found with www.clonesuk.com. I've bought 2 there myself for my I8000 and although the first one only lasted 3 months, the second one seems to be doing better. I paid approx 60 bucks for the inverter. Apart from them I haven't been able to find a lot of sites who sell them. Tried IBM (as I have the IBM panel) directly but no luck.

    The discussion goes on but still no measures from Dell to actually start selling this part separately. The only answer I keep getting from Rance & Co is that there is only a small number of users with this problem and that the views of this forum is not the view of the Dell community as such. I recon we are starting to get the numbers up........

     

     

    /Harold

  • shinecello

    42 Posts

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    Posted February 26th, 2003 15:00

    Well I had this problem to (Inspiron 8000) Dell were no help. Bought a inverter from www.clonesuk.com and all was fine. It may not be profitable for Dell to provide these parts but they really should as part of customer service.

    Imagine buying a brand new car and then 1 year later having to buy a whole engine because the alternator is faulty...

  • kelvin9e

    15 Posts

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    Posted February 28th, 2003 13:00

    Yes, I strongly agree with you guys. Why doesn't Dell provide all their parts to the customers? Whenever a customer has a problem in a particular part, they'd suggest the customer to replace the whole thing.

    You are lucky if you are under warranty. But in my case, my warranty just expired 2 months, three problems haved occured so far. I'm pretty sure that I can fix the problems simply replacing a few parts. The parts should be under $100 USD. I called them, of course, they are not responsible to my problems (actually is their problems), they just told me to try to replace the Motherboard, which is $600 USD. They said they do not guarantee if it fix the problems or not.

    Is it really worth it? I don't think so. I am afraid that there will be more problems within this year. This is what Dell acts like, for those of you who want to be a dell customer in a future time, I suggest you to not to to so.

  • lemonshow

    1 Message

    1609

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    Posted February 28th, 2003 14:00

    Oh,I really have  the same feeling with your guys.A motherboard with 600$ !!! I will throw away the machine.
  • 830

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    Posted February 28th, 2003 20:00

    What is Dell's problem with not providing spare parts, and overchargining the prices of those parts when the user has to order them? Thanks God for eBay.

    BTW, an Inspiron 8000 motherboard by comparision is about 60 bucks on eBay.