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Faroukmd

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11 years ago

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Faroukmd

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November 17th, 2015 15:00

BATTERY IS NOT DETECTED

Hi I have a laptop DELL Vostro 1500 it says that the battery is not detected, what should i do to pix this problem?

  • DELL-Akshatha M

    2 Intern

    1159 Posts

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    Posted November 18th, 2015 03:00

    Hi FAROUKMD,

    Thank you for writing to Dell Community Forum.

    Please boot into the BIOS and check what the battery status and adapter type says.

    Can we check with an alternate battery or this battery on another system?

    Does the light on the adapter stays on when plugged into the system?

    Is the BIOS updated to the latest version?

    Kindest Regards,
    DELL-Akshatha M
    Social Media and Community Professional
    #IWork4Dell