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ashish0193

updated

10 years ago

0

2414

January 23rd, 2017 21:00

Battery issue

Hello,

I have dell inspiron 1440. From past week i am gettting problem with my battery, it charges upto 60% and then it shows pluged in but not charging.  I have tried on ubuntu as well as windows 10 in both os same issue is there. I have reinstalled quick set and microsoft battery driver. Also my battery condition is shown as fine in both dell battery meter and bios. Please help me with it.

Thank you,

Ashish Singhal.

  • LSUFAN51

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    Posted January 24th, 2017 12:00

    :emotion-2:

    I have a few suggestion:

    Method 1

    Reset the BIOS to Default Values and see if that will make a difference.

  • LSUFAN51

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    Posted January 24th, 2017 13:00

    If the battery charging still isn't fix.....

    Method 2

    In windows 10, type Troubleshooting Control Panel onto [Cortana] search box, click on 'View All' and then ' Power '. Please click on the other tools as mark, see image below.

  • LSUFAN51

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    Posted January 24th, 2017 13:00

    Or.....

    How To Recalibrate Laptop Battery | LaptopBatteryOne.com

    https://youtu.be/q5wwsP0rtus

  • LSUFAN51

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    Posted January 24th, 2017 13:00

    Method 3

    A) Right click windows logo, click on Mobility Center, and then make sure 'Desktop Mode Battery Charge' is disable.

    B) Right click battery icon and then check to make sure there isn't a check mark in box by 'Enable Dell Battery Life', see image below:

  • LSUFAN51

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    Posted January 24th, 2017 13:00

    Method 4

    You may drain the residual power of your computer and re-calibrate the battery by following the steps below:

    1. Power off your computer. Remove all the external peripherals (printers, scanners or any other USB device) connected to your computer

    2. Remove the AC adapter and battery of your computer. Press and hold the power button of your computer for 15 seconds to drain the residual power.Release the power button

    3. Keep the battery out for at least 4 hours. Then insert the battery and charge it overnight with the system powered off

    4. Insert the battery in and connect the AC adaptor. Then power on the computer and see if it works.

  • LSUFAN51

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    Posted January 24th, 2017 13:00

    Lastly,

    Please keep in mind, it could be battery's life cycle is coming to a end.

    Dell Official Site: Laptop Battery FAQ | Dell

    EDIT:

  • 986

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    Posted January 27th, 2017 02:00

    Hi,

    I have tried all above mentioned steps but nothing has helped. Also i have seen my battery capacity which is listed at about 80%, so what do you think is it a battery issue or other hardware problem.

    Thanks.

  • DELL-Rishi

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    Posted January 27th, 2017 12:00

    Hi Ashish,

    When was the battery last replaced? Can you test with another battery if possible?

    Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible?

    Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point.

    If the adapter is fine, I would only suspect that the battery might be reaching the end of its life. Test with another battery and check.

    Also, please click my DELL-username and write me a private conversation with the service tag and your Name for case records.

    Let us know if you have any other queries.