ehsan3454

updated

10 years ago

E

ehsan3454

1 Message

0

1027

January 19th, 2017 04:00

Dell Inspiron 5567

Hi. I just purchased Dell Inspiron 5567 yesterday. I observed message appearing that Graphics card has stopped working and recovered, ( Couldn't see it properly as it disappeared immediately ) Moreover, if i open any document or during web browsing, while scrolling upward or downward content/text changes it color to slightly red color, more precisely a specific portion of the page or the document changes color and while page moves u or down, it keeps happening with all the content. What should i do about it? 

  • Robert P (retired)

    6 Operator

    9396 Posts

    559

    0

    Posted January 19th, 2017 08:00

    Hi ehsan3454,

    Thanks for posting.

    Have you tried a diagnostics test?  http://dell.to/2iFJebQ

    You may need to reinstall the graphics drivers.


    Robert P (retired)

  • 559

    0

    Posted January 19th, 2017 16:00

    Hi ehsan3454,

    I also have face the same issue on my 1st machine, after reinstallation of graphic drivers it works fine for me!