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lella

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11 years ago

L

lella

3 Posts

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9586

March 23rd, 2015 14:00

dell n5110 battery - display problem

I just joined this community, since Ive been having some problems with my laptop. I found the same problem here, so I hope you can help me too. So here is the quote of the allready posted problem, that im having also: "my Dell Inspiron n5110 laptop a times displays on the screen at boot up and the other times not, yet it actually keeps working and I can even hear the log on sound even with no display... this happens especially when am using battery power,", - so sometimes the display works just fine, but sometimes not( even though i hear windows starting). Please, give me some advice whats can i do. Thank you in advance

  • DR

    DELL-Ravi Ch

    Moderator

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    7112 Posts

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    Posted March 24th, 2015 00:00

    Hi lella,

    We will have to perform the ‘LCD BIST’ (Built in Self-test) on the computer. Please follow the steps mentioned below to run the “LCD BIST’.

    1. Turn of the computer.
    2. Press and hold down the ‘D’ key on the keyboard and press the Power button.
    3. You will see different colors on the LCD screen. Please check if the issue reoccurs on the screen.

    In addition, please connect the system to an external monitor and check if the issue reoccurs.

  • DR

    DELL-Ravi Ch

    Moderator

    •

    7112 Posts

    252

    0

    Posted March 27th, 2015 13:00

    Hi

    Please connect an external display to the system to check if you are able to view the desktop.

  • L

    lella

    3 Posts

    252

    0

    Posted March 23rd, 2015 13:00

    The laptop is working perfectly as long as its on ac power. When i unplug  it and use the battery, i can hear the windows starting but the screen is black. Ive tried with resseting bios, but that doesnt resolve the problem. Can someone please help? Thank you

  • L

    lella

    3 Posts

    252

    0

    Posted March 24th, 2015 02:00

    Hi, 

    I have tried what you suggested, on the screen appeared the colors, but after that nothing. The display stayed black, and OS didnt start. Ive turned it off, and tried to turn it on, and again black screen , but i can hear the windows starts. 

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