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E1505: NMI Memory parity error (BSOD)
Please let me know if youve heard of an E1505 with this issue.
I have had my E1505 for a few days. I have been getting the following error every now and then, until this morning when the system is now unusable due to it happening a few seconds to a few mins after start up.
*** Hardware Malfunction
Call your hardware vendor for support
NMI: Parity Check / Memory Parity Error
*** The system has halted ***
This error can happen at different times. Its happened while in gmail. Its happened having just booted and moving the cusor to the start button. This morning like I say it is significantly worse all of a sudden. I notice thin pink lines at the bottom of the screen while windows is booting.
This is not down to faulty Ram. It happens with the factory 512 dimm in either slot. It also happens with the 2x1GB G.Skill 677MHz CAS 4 I ordered from Newegg. I actually left the Prime95 blended test running for six hours with my G.Skill with no problems a couple of days ago.
Last night I ran 3dMark05 twice getting a score of 18xx both times no problems (latest dell vid driver from 4/19). This morning it errors every time within seconds of starting 3dMark05. Either during loading, or just into the first test. Either the error stated above, or just black screen.
Occassionally this morning I have booted but had no picture, just black screen.
I have had this error on the initial bloat system shipped by dell and a clean XP Pro SP2 install. I started to look around forums. Now Im a little worried. The following thread at the dell forums has been going since the middle of last year regarding the Precision M70.
http://forums.us.dell.com/supportfor...cending&page=1
After many people coming up with many theories and solutions, eight months later it seems dell *may* have *kinda* fixed the problem with a video driver release. However its a little worrying that the E1505 doesnt even use the nVidia card from the M70. I have the ATI X1400 of course.
I know this error message can be general and cover many problems so in theory this could be a totally different problem, but I dunno. Having read all 20 pages of that thread this just seems too similar.
Anyway, thanks for reading this far. Now to my point. In one week, on Sun April 30, I am leaving the country for a number of months. Ill be needing my notebook daily. It was bought specifically for this trip. The thing is I have not read of ANY other E1505 user having this problem, which is hopefully good!
So I have a decision to make. I dont have time to work with them on this, and I have no desire to if it will take eight months. However, if there are no other reports of E1505 having this problem, I am considering taking a chance on having them replace it with a new system (assuming theyll do that-they better, or it just goes back for a refund).
Therefore, can anyone with the E1505 let me know if they have either experienced this issue, or heard of someone else with it. If Im not an isolated case then I cant afford to even take a chance with a replacement, ill have to go with another company. Five business days left to go another route is already pushing it.
Thanks for any help guys. This is such a disappointment because other than this issue the specs of this thing are perfect for me. And I like the look of it. Everything was spot on for me. I would be so very happy with this thing if it wasnt for this. Its really nice I guess maybe the price was just a little too good though huh? Hmmm.
Please let me know if youve heard of an E1505 with this issue.
Thanks,
Gogo1.
I have had my E1505 for a few days. I have been getting the following error every now and then, until this morning when the system is now unusable due to it happening a few seconds to a few mins after start up.
*** Hardware Malfunction
Call your hardware vendor for support
NMI: Parity Check / Memory Parity Error
*** The system has halted ***
This error can happen at different times. Its happened while in gmail. Its happened having just booted and moving the cusor to the start button. This morning like I say it is significantly worse all of a sudden. I notice thin pink lines at the bottom of the screen while windows is booting.
This is not down to faulty Ram. It happens with the factory 512 dimm in either slot. It also happens with the 2x1GB G.Skill 677MHz CAS 4 I ordered from Newegg. I actually left the Prime95 blended test running for six hours with my G.Skill with no problems a couple of days ago.
Last night I ran 3dMark05 twice getting a score of 18xx both times no problems (latest dell vid driver from 4/19). This morning it errors every time within seconds of starting 3dMark05. Either during loading, or just into the first test. Either the error stated above, or just black screen.
Occassionally this morning I have booted but had no picture, just black screen.
I have had this error on the initial bloat system shipped by dell and a clean XP Pro SP2 install. I started to look around forums. Now Im a little worried. The following thread at the dell forums has been going since the middle of last year regarding the Precision M70.
http://forums.us.dell.com/supportfor...cending&page=1
After many people coming up with many theories and solutions, eight months later it seems dell *may* have *kinda* fixed the problem with a video driver release. However its a little worrying that the E1505 doesnt even use the nVidia card from the M70. I have the ATI X1400 of course.
I know this error message can be general and cover many problems so in theory this could be a totally different problem, but I dunno. Having read all 20 pages of that thread this just seems too similar.
Anyway, thanks for reading this far. Now to my point. In one week, on Sun April 30, I am leaving the country for a number of months. Ill be needing my notebook daily. It was bought specifically for this trip. The thing is I have not read of ANY other E1505 user having this problem, which is hopefully good!
So I have a decision to make. I dont have time to work with them on this, and I have no desire to if it will take eight months. However, if there are no other reports of E1505 having this problem, I am considering taking a chance on having them replace it with a new system (assuming theyll do that-they better, or it just goes back for a refund).
Therefore, can anyone with the E1505 let me know if they have either experienced this issue, or heard of someone else with it. If Im not an isolated case then I cant afford to even take a chance with a replacement, ill have to go with another company. Five business days left to go another route is already pushing it.
Thanks for any help guys. This is such a disappointment because other than this issue the specs of this thing are perfect for me. And I like the look of it. Everything was spot on for me. I would be so very happy with this thing if it wasnt for this. Its really nice I guess maybe the price was just a little too good though huh? Hmmm.
Please let me know if youve heard of an E1505 with this issue.
Thanks,
Gogo1.
- I received my E1505 yesterday and booted up and after one hour same error message.
Called Dell support and after 3hours of taking out the memory and rebooting and running all kinds of system diagnostics, They are sending me new memory and a new hard drive express delivery on monday and if that doesn't clear up the problem then they are replacing the whole unit very frustrating but they seemed to be very helpful in solving the problem. I will keep you abreast of the result. Good Luck with your problem.Message Edited by alknobel on 05-20-200612:35 PM
- Received my New Replacement E1505 yesterday works flawlessly finally.
UPS picked up my orig E1505 today so hopefully that is the end of that mess.
Have to admit very satisfied with Dell support they were very helpful.
It would have been nice not to have had the problem, but they solved it nicely.
So alls well that ends well. Diagnosis: The most common cause of parity errors when first booting up the PC are incorrect configuration or using the wrong type of memory. It is unusual for an actual memory failure, of the type that parity checks for (meaning, you wrote one value into memory and read back another value with a bit changed) to be encountered at the start of booting, although it is possible.
Recommendation:
Look on the screen to see if the system is giving you any sort of memory address that indicates where the parity error is occurring. Reboot the system and see if the same address comes up again, and then reboot a third time. Take note of whether or not the memory location changes, and then continue below:- If the parity error is coming up as soon as the BIOS tries to boot, and especially if it fails at memory address "0000" consistently, this is a dead giveaway of trying to use non-parity memory in a parity system. Make sure that you have used real parity memory if you have parity checking enabled.
- If you are or were running with parity checking disabled, double-check the BIOS setting to make sure that it is still set as disabled. If it is enabled accidentally, parity errors will result.
- I have encountered a defect in the Abit IT5H motherboard, version 1.5, which will cause it to fail when using parity memory--it just does not work in this board due to a design flaw. Every time parity is enabled a parity error is generated immediately at boot time. It is possible that other motherboards may have similar problems. The only solution is to replace the motherboard or run with parity checking disabled.
- If you are trying to run with ECC enabled on a motherboard that supports both parity and ECC, change the ECC/parity BIOS setting to straight parity and try to reboot. If the parity error goes away, and returns when ECC is re-enabled, the chances are high that you have false parity memory in your PC. False or "logic" parity memory is designed to fool the standard motherboard parity circuits but will not work if you set the machine to run with ECC. The only good solution is to replace the memory.
- Make sure that the modules you are using are appropriate for your board. In particular, there are some motherboards that will not support the newer ECC-only modules. See this section for more in the differences.
- On a new PC, it is possible that you have an actual hardware failure. If the parity error address remains the same or is in the same general vicinity each time it is encountered, this implies a failure of the memory itself. Troubleshoot the memory itself here.
- Look in the section on parity errors encountered during operation. It is possible that one of the causes there could be responsible for a parity error encountered during the boot (just less likely than the causes listed above).
Sudhakiran
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Posted November 26th, 2007 15:00
I bought E1505 exactly one year before and the after 12 mnths 2 weeks this probelm started NMI error,contact ur hardware vendor. i think Inspiron is just a screwd up model.Dell, why dont u just call back all Inspirons. ur just no good dell. i am very very disappointed with ur service.
Message Edited by Sudhakiran on 11-26-2007 11:17 PMI for one will never buy another Dell. I had bought 3 of them, 2 Ispirons and a tower. The first Inspiron died just over 1 year old and had very little use and was not traveled with. Had Vista, was always locking up and shutting down and never got problems resolved.
My main laptop an E1505 has had problems with sound working and not, then the CD/DVD would not be seen or open and it was making electrical crackling sounds. Tech support had me reseat the CD/DVD which seemed to work but the electrical crackling still made me worry. Now 2 days off warranty - loud beep and Memory Parity Error Hardware Failure and won't boot up. This just 20-30 days after my call about the electrical crackling that messed up the DVD. I wanted them to take it in and look at it then - but No. Now I have a deadline and no computer and no support cause warranty expired 2 days ago.
bacillus
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14378 Posts
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Posted April 22nd, 2006 17:00