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scorpibell

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18 years ago

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7637

July 8th, 2008 18:00

Error 3600:0640 at launch

I have a E1705 Inspiron

 

When launching I get an error message that states 3600:0640

Invalid AC Adapter reported

 

LED on the AC adapter is on

 

Over the past month I noticed that the battery was not charging

It would only hold a small charge and did not appear to be recharging. 

 

Any Idea what is causing this problem ? 

AC Adapter ? or Motherboard ? 

 

I am just beyond the year warranty, just my luck 

 

 

  • Jake7705

    2 Posts

    128

    0

    Posted July 8th, 2008 18:00

    Do you have a spare (or a friend with a compatible) AC Power Adapter or Battery?

     

    You can rule out both if you have two known goods, which would point to the power control system on the main board. It could be the power supply, I have also had bad luck with a few supplies (on a precision system) and at times it recognized the power supply is invalid or unknown. 

  • 128

    0

    Posted July 8th, 2008 18:00

    I will see if I can try another battery and AC adapter

    It seems like a lot of users with E1705's and 9400's are having battery/power problems just after a year

    I am wondering if there is an issue with this model. 

     

    I wish I knew that a larger majority have problems at a year 1/2 maybe I would have bought the 300 warranty. 

  • 128

    0

    Posted July 17th, 2008 06:00

    - Since the last post I have bought a new OEM AC adapter

     

    - Ran a Dell diagnostic which instructed me to Flash the BIOS

     - It also gave me some other information

     

    1) the led on the right hindge shows that the Battery in trickle charge mode

    2) When I removed the battery and push the LED test button all the LED's light up and then go out No error lights from what I can tell


    So when I attempt to flash the BIOS I would not get past a message that says "The AC adapter and battery must be plugged in before the system BIOS can be flashed"

    AC is plugged in and the battery is in as well

    I am given the option to press OK or cancel.  

     

    If I press OK nothing happends and Cancel quits the BIOS update.

     

    Also I can run the computer on complete AC power and I can run on the battery for a very short period (minutes or less) but the moment I unplug the AC power the LED for the battery lights up orange until I replug in the AC power

     

    In the Control Panel - Power Options- Power Meter

    It says under Power Status 

    Current Power source: AC Power

    Total battery power remaining: Unknown

     

    If I check the box that says "Show details for each battery"

    - it says #1 Not Present

     

    Any help is greatly appreciated