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gkgourav

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11 years ago

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gkgourav

2 Posts

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11621

September 24th, 2015 08:00

Error code 2000-0142 validation 117099

I have two OS in my dell system windows 8 and ubuntu.Suddenly i m not able to access windows.When i boot into windows,blue screen appears and says your pc ran into error,need restarting  and then after restart it shows preparing automatic repair.I left my PC for hours for repairing but nothing happened.When i ran diagonstic tests it showed Error code 2000-0142 validation 117099 Hardware 0-S/N S2X1JA0C878077.What should i do?

  • DELL-Akshatha M

    2 Intern

    1159 Posts

    347

    0

    Posted September 24th, 2015 21:00

    Hi GKGOURAV,

    Thank you for writing to Dell Community Forum.

    This error code indicates that the system Hard drive is faulty.

    Please private message us the system service tag along with the customer details to whom it is registered.

    Kindest Regards,
    DELL-Akshatha M
    Social Media and Community Professional
    #IWork4Dell

  • gkgourav

    2 Posts

    347

    0

    Posted September 25th, 2015 02:00

    In back of laptop there is barcode and after that a number "23978600893" and in next line

    SERVICE TAG(S/N): B0K8MV1 EXPRESS SERVICE CODE

    Customer name- Gourav Kumar

    If hard drive is faulty then how i m able to work in ubuntu smoothly?

  • ejn63

    11 Legend

    87468 Posts

    321253 Points

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    Posted September 25th, 2015 04:00

    The damaged sectors are likely located where WIndows is stored - not Ubuntu.

  • DELL-Akshatha M

    2 Intern

    1159 Posts

    347

    0

    Posted September 28th, 2015 08:00

    Hi GKGOURAV,

    This system is Out of Warranty.

    Please private message us if you would like to proceed with the purchase of the Hard drive.

    Kindest Regards,
    DELL-Akshatha M
    Social Media and Community Professional
    #IWork4Dell