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Sticatch
updated
10 years ago
1 Message
0
6188
May 16th, 2016 14:00
My computer is giving an error message "internal hard drive disk not found" when I start. When I ran the PSA I received error code 2000-0332 validation 69794. What do I do?
Responses (2)
Solutions (0)
DELL-Akshatha M
2 Intern
•
1159 Posts
4716
Posted May 18th, 2016 01:00
Hi STICATCH,
Thank you for writing to Dell Community Forum.
Boot into BIOS and check if the hard drive is detected.
Can you reset the hard drive and try booting?
Please private message us the service tag of the system along with your email id.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).
Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell
Mary G
6 Operator
20095 Posts
Posted May 18th, 2016 11:00
The hard drive has failed. Buy a new one. If you are still under warranty, Dell will replace it.
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DELL-Akshatha M
2 Intern
•
1159 Posts
4716
0
Posted May 18th, 2016 01:00
Hi STICATCH,
Thank you for writing to Dell Community Forum.
Boot into BIOS and check if the hard drive is detected.
Can you reset the hard drive and try booting?
Please private message us the service tag of the system along with your email id.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).
Regards,
DELL-Akshatha M
Social Media and Community Professional
#IWork4Dell