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Gidl

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9 years ago

G

Gidl

1 Rookie

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10 Posts

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4070

December 23rd, 2017 03:00

Error during registration

Hi all,

I am sorry if I am posting in the wrong section, but I have not found the appropriate one.

I own a Dell XPS 13, and I am having some problems in registering my product. In particular, I have tried to follow the registratrion procedure which can be found in the SupportAssist app but, when I need to specify my email, shipping address, city and so on, the following error pops up:

There was an unexpected error while updating user's information

(Actually the error is in italian, this is a traslation of mine)

Because of this error I am not able to complete the registration procedure.

Can someone help me?