Hello.  I purchased the Dell Inspiron 13, model 7352 back on August 1, 2015 for my daughter to use beginning college.  Within 2 months the hard drive crashed and we had to get that replaced.  Also, the screen has been flickering with ghost prints and windows moving around, same as I've seen on too many other machines in this forum.  Certainly Dell would acknowledge a defect in this series model and offer a refund or go out of their way to replace with a newer/ tested model.  This is the first Dell laptop that I have purchased and am very disappointed with this product!