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Robert Cole

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21 years ago

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Robert Cole

1 Message

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10605

July 26th, 2005 12:00

Keyboard Problems

I have an Inspiron 2650.  When I touch certain keys on the keyboard it results in typing letters and numbers that are different than the specific keys.  I have replaced my keyboard but that did not solve the problem.  Help!
  • 548

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    Posted July 26th, 2005 16:00

    ive got this problem too i have no idea support just goes back to install the drivers but it never works
  • DELL-Corey

    1 Rookie

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    2570 Posts

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    Posted July 26th, 2005 18:00

    Robert Cole/anthonyd46,

    Thank you for using Dell's Community Forum.

    You should run the Dell diagnostic program and see if you have a hardware problem.
    If the problem shows up during the diagnostic, then you have a hardware issue and we need to have either the motherboard or the keyboard replaced.
  • 548

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    Posted July 26th, 2005 22:00

    all tests were passed so not a hardware issue i guess
  • snapohead

    1230 Posts

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    Posted July 28th, 2005 02:00

    The fact that the kb passed the diags doesn't rule out a hardware problem. The diags test whether the key pressed works, not whether it displays the correct character. Try booting to a dos prompt and see if the fault occurs. If the problem shows at the dos prompt, its a hardware fault.
  • pdx97206

    11 Posts

    548

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    Posted August 4th, 2005 12:00

    Is your Number Lock on?
  • tugce

    1 Message

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    Posted August 7th, 2005 00:00

    Hi,

    I have an Inspiron 2650. The keyboard stopped working suddenly. I have tried everything I could think of. I have restored the system, tried to update the driver (even though it is up to date). None of the keys is working. Now, I am using another keyboard that I have connected to the computer. But this is not practical at all. What can I do?

    Tugce

  • snapohead

    1230 Posts

    548

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    Posted August 7th, 2005 23:00

    You can replace the kb.

    Message Edited by snapohead on 08-07-2005 07:33 PM

  • damronbe

    1 Message

    548

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    Posted August 16th, 2005 21:00

    I had the same problem.  I shutdown the system and removed the battery.  I restarted the computer without the battery and the keyboard began working again.  I shutdown and replaced my battery and I haven't had any problems since.  I hope this helps.  Good Luck.