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VTrujillo

updated

12 years ago

V

VTrujillo

1 Message

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1399

May 7th, 2014 16:00

lost audio

I cant hear any audio when im on youtube, playing games or *** music. When i try to turn up the volume, the volume indicator shows on the screen but none of the bars get highlighted.

  • Jim Coates

    6 Operator

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    13582 Posts

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    Posted May 8th, 2014 05:00

    > Try using Windows System Restore. Type system restore into the Start menu search box, and then, in the list of results, click System Restore. Select a restore point from before the problem began.

    > Download a fresh copy of the audio driver and install it.

    Without knowing the details (full model name of your laptop and the operating system) I cannot provide any specific help. Here is a page that explains which diagnostic options are available to check for hardware failure. Also, you could run the Microsoft audio fix-it tool.

    If you need more help please provide the details about your system, and alsdo if this problem only happens when you are on the internet; e.g., does the audio work when playing audio files on the hard drive?