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pradhanparas389

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11 years ago

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pradhanparas389

2 Intern

74 Posts

0

6336

June 8th, 2015 10:00

N4030 turns off

Hi,

I have Dell Inspirion N4030. From last couple of weeks, this laptop turns off after using for around 10 mins (in average). Sometimes it lasts 15 mins and some time 2-3 minutes only. The diagnositcs seems to be fine. I opened the laptop to see if the thermal cooling sink's fan works and it seems to be working fine.

Any idea? Where do I look?

Thanks

Paras.

  • DELL-Sujatha K

    Community Manager

    3313 Posts

    258

    0

    Posted June 8th, 2015 10:00

    Hi Paras,

    Welcome to the Dell Community Forum.

    Please check if the system is overheating. Click on the link below & update BIOS & check.

    http://dell.to/1cGITNN  

    Also turn on the system in Safe Mode & check if it shuts down in this mode. Tap F8 at startup to go to Safe mode if the Operating system is Windows 7.

  • pradhanparas389

    2 Intern

    74 Posts

    258

    0

    Posted June 10th, 2015 15:00

    Hi,

    I could not update the BIOS since its already the latest, It says can't update the same version .

    Booting into the safe mode does not help too. It turns of even though when I am inside the Bios doing Diagnostics. 

    What should check next?

    Thanks

    Paras.

  • pradhanparas389

    2 Intern

    74 Posts

    258

    0

    Posted June 16th, 2015 09:00

    Still waiting for the reply. Does changing the motherboard help?

    Thanks

    Paras.