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bgreene718

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21 years ago

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bgreene718

21 Posts

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2661

August 11th, 2005 03:00

PLEASE HELP

I just ran a Dell Diagnogstics Express Test (you can read about my problem in my first post ( http://forums.us.dell.com/supportforums/board/message?board.id=insp_general&message.id=196954)F
 
And while runnning the test i got this message:
 
Error Code 0F00:136C
Msg:IDE device failed: Blank media or no media is preset in optical drive. Test requires media with digital data (Resource CD, Instalation CD)
 
I'm not sure if this has anything to do with  my problem but i was wondering if anyone could help me follow up on this; so i can prevent my problem(in the link above) for happening again
 
Thanks in advance
<3
  • B

    bgreene718

    21 Posts

    306

    0

    Posted August 11th, 2005 05:00

    okay thanks so much.
    so where does this leave me with my problem (in the url above) with the blue screen and error message?
     
  • S

    Sevandhook

    15 Posts

    306

    0

    Posted August 11th, 2005 05:00

    I haven't ran that test, but usually that means it is checking for a disk in the drive and you happen to not have a disk in the drive, a.k.a. no worries.
  • B

    bacillus

    2 Intern

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    14378 Posts

    306

    0

    Posted August 11th, 2005 05:00

    I concur with the above poster!
  • D

    Dexel

    22 Posts

    306

    0

    Posted August 11th, 2005 06:00

    You need to do the 32bit diagnostics..
     
    Put in your "Drivers And Utilities" CD, boot your computer, press F12 when seeing the dell logo.
     
    Start from the CD-rom, and run the diag.
     
    Post back when you get a more specific error message.
    Hopefully someone will know what it means ;)

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