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mo0004

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15 years ago

M

mo0004

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August 18th, 2011 06:00

Problem installing software

I have a new Dell Inspron 14z for home use.  When I try to install software, I get a message back that I don't have administrative privileges.  I checked, and I had the tech at the store where I bought it check.  We both saw that I do have administrative rights.  I am also the only user!  Does anyone have any ideas on how to get around this?  Thanks in advance.

  • P

    Philip_Yip

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    Posted August 18th, 2011 14:00

    Any software or a specific software? Is User Account Control enabled?

  • M

    mo0004

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    Posted August 18th, 2011 15:00

    Thanks for your reply.  I got this result with Office Student/Teacher edition and with TI-Connect.  I have not heard of "User Account Control".  How would I check this.

  • M

    mo0004

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    Posted August 18th, 2011 15:00

    I just found User Accounts.  I am listed as an Administrator.  I al also the only account.

  • JL

    Jesse L (retired)

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    Posted August 19th, 2011 09:00

    mo0004,

    Thank you for using the Dell Community Forum.

    Right-click on the setup which you want to run for installation and click Run as. In username type Administrator and in password type the Administrator password if you had set up any, otherwise leave it blank ( in case there is no administrator password set). Press OK.

    This will start the setup successfully with administrator rights.

     

    Jesse L (retired)

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