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Latt

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11 years ago

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Latt

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11592

September 23rd, 2015 06:00

System Detect

I am new to DELL.

'We are going to check if System Detect is installed on you computer, if not, in that case, we will suggest you to check box for Terms and Conditions. It will take a few minutes'.

It takes ages, it seems - I waited for about an hour. How long does it take  it is to detect if a software if installed, I wonder.

The I used to Try Again' to install System Detect anyway. But it still keep checking, making me wonder it this working properly at all.

System Detect is in my system tray, but I do not know what to do with it. I just wan to run some test on my computer.

Thanks

  • DJ

    DELL-Jennifer K

    4 Apprentice

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    1230 Posts

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    Posted September 23rd, 2015 08:00

    Hi Latt,

    Thank you for writing to Dell Community Forum. 

    Dell System Detect (DSD) is an application that runs on your Windows-based PC or tablet with your permission and interacts with the Dell Support website so that we can provide a better and more personalized support experience.

    Now I would ask you to try these steps and advise the result ,

    1. control panel in the search box, and then tap or click Control Panel.
    2. Under View by, select Large Icons, and then tap or click Programs and features.
    3. Tap or click Dell System Detect, and then tap or click Uninstall.
    4. Follow the instructions on the screen.

    If the above step fails then go to dell support site ,click here for the link and enter the system service tag.After which you can initiate any diagnostic test to test system .

    If there are any other queries do reply to this post with the service tag of the system sent via private message so that I can assist you further.

    Kind Regards ,

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