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Wireless keeps dropping
Dell Inspiron 15z 5523: Wireless internet keeps dropping; I troubleshoot and it resets the driver and fixes but will drop it again and I have to troubleshoot again to fix problem. Is there a driver update or fix for this model? I have other devices and no issues with them.
I had same problem with an older Dell with Intel wireless card. Dell never adopted the newer version of drivers/software that fixed the problem. Try going directly to Intel or appropriate manufacturer's website for updated drivers. In my case, it actually took Intel a couple of tries to get it right, but they eventually fixed my problem. You will see all sorts of suggestions/warnings to go to PC manufacturer's website for "approved" drivers, but sometimes you have to go off the reservation. It's not working now so what's the risk? Worst case, you uninstall the new software and go back to the original broken version.
If you don't have any luck with new drivers/software, instead of "troubleshooting", try just turning wireless off and back on. That was the step that got things going again in my case..
PudgyOne
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Posted April 20th, 2014 17:00
OldguySD,
What virus program and firewall are you using?
Can you run Finding System Information REMOVE YOUR PRODUCT ID and REGISTERED OWNER and post the information back here.
Rick