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s84471

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s84471

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February 9th, 2006 19:00

2005FPW Backlight Bleeding

what do you guys think, is that bad enough to return?

http://img135.imageshack.us/img135/1287/2005fpwdefect6qu.jpg
  • Tomeeboy

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    Posted February 16th, 2006 04:00

    That looks pretty substantial.... I'm going through the same dilemma right now, although I think your backlight bleeding is probably worse than mine.  I've been trying to figure out what percentage of these monitors are actually effected by this... it seems to be fairly high based on the reviews I've read.
  • matdellku

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    Posted February 24th, 2006 06:00

    lol. yah that's pretty bad. just send it back. I went through about three until I got a decent one.
  • Olduwan

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    Posted March 17th, 2006 21:00

    Mine is exactly the same way. The manufacturing date on it is Jan. 2006 too. I don't understand why and how Dell thinks this is an acceptable quality to ship to their customers. When I'm paying 400-500 dollars for a monitor, I expect it to be decent right out of the box. Anyways at least they overnighted another one for me, I'm just waiting on that now. Lets hope that its decent this time. I swear i'll exchange it 10 times if that is what it takes to get one that doesn't bleed. I hope that teaches dell to tighten up their QC to reduce cost from overnighted replacements.

    I'll post a link to a pic of my monitor's bleeding when I get home.
  • Rolandami

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    Posted March 18th, 2006 01:00

    Mine has this problem also, (received it Thursday) I guess thats why I got a deal $396. I also got a Jan 2006 date. What the best way to RMA, call or web
  • Olduwan

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    Posted March 18th, 2006 08:00

    I'd hate to say it, but I think the best way to get a replacement is to call. But I would try the web chat feature if the call doesn't go well (before you try calling again).
  • Rolandami

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    Posted March 18th, 2006 14:00

     
     
     
     
     
    Sorry for the size

    Message Edited by Rolandami on 03-18-2006 10:16 AM

  • shleevo

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    Posted March 24th, 2006 23:00

    Darn!  This is my first Dell computer.  Not very impressed, but we'll see how they treat me on the phone.  I have the same backlight bleeding around all four courners.  The only good part of the monitor is the very center of the screen.  We just purchased 4 30" dell at work and they don't bleed like these ones.  Mine was manufactured in January 2006 as well.  What, were all the workers hung over after new years?  Too much tequilla I guess.  I will contact Dell tomorrow for an exchange.  I've been reading other forums and from the sounds of it, you may have to return it 10 times.  One guy gave up after version 3.  Good luck to us all. 
  • Rolandami

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    Posted March 25th, 2006 01:00

    My second one was almost as bad, I just give up.  Sent my first order and the replacement back, UPS has only one tracking number. I hope its alright, I don't want to pay for a bad monitor that I don't have
     
  • shleevo

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    Posted March 25th, 2006 15:00

    Well, I spoke to Tech support this am.  They gave me a reference number and said I would have to contact customer care on Monday to get a new replacement ordered.  He said that it was most likely a manufacturing defect.  I hope it's a good replacement, but after reading these posts, I'm losing faith.  As long as I can keep the monitor until a new one arrives, I'm really not that bothered.  I'll just keep sending it back until they get it right. 
  • shleevo

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    Posted April 3rd, 2006 18:00

    Well, I received my second monitor.  Took it out of the box and plugged it in.  At first I thought I got lucky.  Looked beautiful, no bleeding.  After I took it home and turned off the lights, I could see bleeding in the bottom corners.  Not nearly as bad as the first.  Maybe I'm crazy, but I think I'll keep this one.  I haven't heard of anyone yet that has one of these monitors without any bleeding.  For the most part, I can't notice it and it didn't bother me when I was watching a movie.  The manufacturer date was March 2006.