UNSOLVED

jeremyb1

updated

19 years ago

J

jeremyb1

2 Posts

0

3507

May 15th, 2007 22:00

2005FPW Problem

The following vertical bar has started showing up on my monitor. Anyone know what it is and what my options are for having it fixed? I purchased the monitor as a stand-alone item in May of 2005.
 
Thanks,
Jeremy
 
 
 
 


Message Edited by jeremyb1 on 05-15-2007 06:22 PM
  • DELL-Chris M

    Community Manager

    •

    56891 Posts

    •

    232143 Points

    269

    0

    Posted May 16th, 2007 02:00

    jeremyb1,

    * Power the monitor off
    * From the left, press the 3th and 5th buttons and then the last one to switch it on
    * Press the 3rd button to get into the main menu
    * Then go to the last option factory reset. There is now an extra menu item in yellow: Factory. See if you can reset it to Factory


    DELL-Chris M (old account)

    #IWork4Dell

  • jeremyb1

    2 Posts

    269

    0

    Posted May 18th, 2007 16:00

    Tried that, no change. I called Dell and they shipped me a replacement monitor. Do you know what this is called? I'm guessing it's a backlight issue.
     
    Thanks,
    Jeremy


    Message Edited by jeremyb1 on 05-18-2007 12:23 PM