UNSOLVED
Drastic 3007 backlight bleeding
I have a Dell 3007 that is starting to have drastic backlight issues at the top right. In a very large spot the screen is much brighter than the rest of the image.
I am curious if it is possible to return the monitor and get the 2407 instead (which appears to have fewer issues). Whatever amount is left over (the difference of what I got the 3007 for vs the 2407) could be applied as some sort of credit?
Any information on this would be great!
Thanks,
John Bryant
272
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Posted June 14th, 2006 21:00
Ulrick28,
Do the backlight issues at the top right show if you do this? With the 3007 powered on, disconnect the DVI cable from the rear of the PC. The Monitor will display full screen in White, Black, Red, Green and Blue color rolling pattern on screen if the DVI cable is not connected. This self test pattern will be displayed continually when Monitor detects that DVI cable from Monitor to PC is not connected.
DELL-Chris M (old account)
#IWork4Dell
272
0
Posted June 15th, 2006 04:00
I will do this now...272
0
Posted June 15th, 2006 04:00
Having done that, on the black screen it looks like a curtain across the top of my monitor. There is light alternating with dark sections.272
0
Posted June 15th, 2006 16:00
Ulrick28,
Get it exchanged.
* Chat with Hardware Support
Click "Chat With Hardware Support"
* Email Hardware Support
* Hardware Support 1-800-624-9896
DELL-Chris M (old account)
#IWork4Dell
Ulrick28
4 Posts
272
0
Posted June 13th, 2006 20:00