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MichaelStevenso

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10 years ago

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1447

October 27th, 2016 08:00

Monitor osd locks and unlocks every few seconds

My monitor randomly started displaying the lock icon in the middle of the screen. Only after a couple seconds it shows it as unlocked, then locked again. How do I completely disable this feature? It's super annoying. 

  • DELL-Chris M

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    Posted October 27th, 2016 15:00

    What specific monitor model? What is the 20 digit serial number and A0x revision (label on rear) ? How long have you had the monitor before this issue started?


    DELL-Chris M (old account)

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  • 417

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    Posted October 31st, 2016 06:00

    Hey Chris, Happy Halloween!

    S/N: CN-073GTT-74445-673-097L-A00

    Some String of numbers on the bottom right: 740.A1G03.0001.ZL

    SVC Tag:  Service tag removed per privacy policy>

    Express Service Code: Express service code removed per privacy policy>

    This monitor looks very new. July 2016 is printed on the back of it. I got it beginning of October (so 1 month).

  • DELL-Chris M

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    Posted November 2nd, 2016 13:00

    Manufactured on July 3, 2016. The UP3017 User's Guide page 46 =

    * Open the OSD (On Screen Display)
    * Go to Others
    * Choose Factory Reset
    * Go back to Menu
    * Choose Lock, make sure it is set to Unlock




    DELL-Chris M (old account)

    #IWork4Dell

  • 417

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    Posted November 2nd, 2016 13:00

    It's set to unlock. Seriosly every couple seconds it changes from lock to unlock. sometimes I get a couple minute break where there is nothing. but it locks and unlocks all the time.

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    Posted November 8th, 2016 05:00

    Any help from the community?

  • DELL-Chris M

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    Posted November 8th, 2016 07:00

    Get it exchanged.


    DELL-Chris M (old account)

    #IWork4Dell