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Monitor went black
A week ago my monitor went black, all i see is about 2 inches in the middle of the screen.
When i start up the computer, the Dell-logo is kinda "compressed" in the two inches. I can see the desktop through that frame, quite blury, and it seems to me that the desktop is full-sized behind the black parts.
Have looked around on this forum and it seems to me that a lot of people have problems with their monitors. But i havent found a thread or any posts from people that have the same problem as me.
Anyone having the same problem? Or does anyone know whats wrong with my monitor? Really need to get it fixed...
730
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Posted November 20th, 2003 19:00
Well, its a p996 I believe.
Havent deguassed the monitor, becuase I cant see the menu that appears.. The screen are to compressed and blury.
How do I reset the Monitor?
730
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Posted November 21st, 2003 11:00
jare,
I have no listing for a p996 monitor. Take a look on the monitor to make sure what model you have connected to the system. Once you let me know the correct model I can post some information.
Jesse L (retired)
730
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Posted November 23rd, 2003 15:00
hello again!
my monitor is a m992...
hope for info that can help me...
730
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Posted November 24th, 2003 12:00
jare,
If you cannot see anything on the monitor you are not going to be able to reset the monitor or degauss.Perform the monitor self test to see if it shows the color bar.
Monitor-Specific Troubleshooting
Self-Test Feature Check (STFC)
This monitor is equipped with a self-test feature. The self-test feature check is used to determine if Red, Green and Blue colors are working. It is also used for when there is a No Video/LED on condition. It was not intended to verify image quality or jitter issues.
If there is a problem with your monitor perform the following steps:
-
- Press the
(power) button to turn off the monitor.
- Disconnect the monitor’s video signal cable from the computer.
- Press the
- If the monitor is functioning properly, the self test message will appear.
NOTE: This box also appears during normal system operation if the video cable becomes disconnected or damaged. NOTE: While in self-test mode, the LED remains green, the pattern is stationary and remains on for 60 seconds. The pattern will appear if any of the front panel buttons are pressed (excluding the power button).
- Press the
Jesse L (retired)
-
730
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Posted November 24th, 2003 20:00
All I see on my screen is a compressed field horisontally. It's about 4 inches wide, and runs from top to bottum.
So I can't take the test, don't see det window that appears. Or I see it, but only dodgy and compressed.
I'm starting to wonder if I need to get my monitor replaced.
730
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Posted November 25th, 2003 11:00
jare,
If you cannot get anything on the monitor then, email support@dell.com and have the monitor replaced.
Jesse L (retired)
730
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Posted November 25th, 2003 11:00
Ok, will do that.
Thanks for trying Jesse :)
Jesse L (retired)
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730
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Posted November 18th, 2003 11:00
jare,
Thank you for using the Dell Community Forum.
What is the type of monitor that is having the issue? Try resetting the monitor.You can also degauss the monitor to see if that will help.
Jesse L (retired)