Studio7south

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12 years ago

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Studio7south

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January 12th, 2015 13:00

P2214H, HDMI to DP problems

Greetings!

I have an Inspiron 15R 5520 with a P2214H monitor added. I was using a VGA cable since the 5520 only has HDMI and VGA outputs on it. I bought a HDMI to DP cable and the now the computer is not recognising the monitor at all. I have updated the bios and all my software is up to date. Running Windows 7 home premium 64bit. 

  • DELL-Chris M

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    Posted January 13th, 2015 11:00

    Let's backup. A video card HDMI cannot upconvert to a monitor DP using a straight cable. You would have to purchase a $120 active converter to do this. The straight cable you purchased is designed to do = Video card DP to Monitor HDMI

    Inspiron 15R 5520 video out ports = VGA, HDMI
    P2214H video in ports = VGA, DVI, DP

    So if you want to use HDMI out from the laptop, you need a HDMI to DVI straight cable.


    DELL-Chris M (old account)

    #IWork4Dell

  • DELL-Chris M

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    Posted January 14th, 2015 15:00

    No. The maximum resolution for all the monitor ports is 1920x1080 so it would not make a difference.


    DELL-Chris M (old account)

    #IWork4Dell

  • Studio7south

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    Posted January 13th, 2015 16:00

    Chris,

    Thank you for your response. I figured that out after doing some more research here on the Dell community site. Would I get a better picture using an active converter or running a HDMI to DVI cable? I'm using this monitor for photo editing with Photoshop and I need the most accurate colors possible.

    Thank you,

    Erik