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Kee1206

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3 years ago

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Kee1206

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June 5th, 2023 01:00

S241HN, half went dark

I was working and half of the monitor went dark out of sudden. Tried Unplugging the HDMI converter and power cable. But it doesn't work. Can I know if this can be fixed? 

Thanks, 
Kee B

 IMG_5363.jpg

  • DELL-Chris M

    Community Manager

    56891 Posts

    232143 Points

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    Posted June 5th, 2023 06:00

    To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get help now" icon on the right to start a live chat session. Provide to them the private Service Tag.

    What is the full model name on the rear label? What is the build date?


    DELL-Chris M (old account)

    #IWork4Dell