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Go to SolutionU2415: "Button Sound"?
I have two U2415s. When I enable "Button Sound" on one of them, I get beeps whenever I press the touch sensitive spots or "buttons". The other U2415 does nothing when I enable this option. When I press any of the "buttons", it does not beep on each button press.
How do I get this feature working on this U2415?
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Posted November 24th, 2014 14:00
dp
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Posted December 3rd, 2014 03:00
Anyone have any idea on this?
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Posted December 4th, 2014 08:00
Is the second U2415 USB upstream cable connected to the computer? I am just wondering if that effects the button sound? Have you reset the second monitor via OSD (On Screen Display) -Others -Factory Reset -Reset All Settings and re-tested?
DELL-Chris M (old account)
#IWork4Dell
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Posted December 4th, 2014 09:00
Yes, the USB upstream cable for both monitors are plugged in and their hubs working. I also have tried resetting all settings for the non-button sounding U2415 and that didn't change anything.
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Posted December 4th, 2014 10:00
Then have Dell exchange it. But, all exchanges after the first 30 days will be refurbished. I would not give up a new monitor for a refurbished monitor over the lack of button sound.
DELL-Chris M (old account)
#IWork4Dell 2203
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Posted December 4th, 2014 20:00
Unplugged the USB uplink cable from the monitor and the beep still doesn't work. The monitor isn't past the 30 days yet so I'll just get it exchanged.
hamkaas
13 Posts
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Posted January 21st, 2015 02:00
I had exactly the same issue. No button sound, regardless the menu setting. Hower a very simple solution for me fixed it. :emotion-2:
Just unplugged the power connector, waited a half minute or so, and plugged it in. And the button sound is there. Now I can also turn it on and off via the menu.
No need to return the monitor.
Just for info: connected DP and USB 3, no daisy chain.