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Go to SolutionU2713HM Maximum Resolution through Dell Dock
Problem: Max screen resolution of 1920 x 1080
Laptop: Dell Precision 6800
Graphics Card: Nvidia Quadro K4100M
Dual-Monitors: 2x Dell U2713HM
Laptop is connected to a Dell docking station that has 2 single link DVI outputs as well as 2 display port outputs. This is more than the laptop has by itself. It has 2 HDMI and one VGA output. The graphics card is pretty high end and should be more than capable of displaying screen resolutions in excess of 1920x1080. I could have gotten these resolutions out of a $200 LCD Tv. These are $700 monitors! I have read some solutions saying that you need to use a double link DVI to achieve higher resolutions, but the monitors didn't come with these cables. And my docking station nor the laptop has ports for these either.
Could I use a display port to double link dvi adaptor with double link dvi cables? Would this configuration work? How about simply using display port cables?
How can i get resolutions of 2560x1440 out of these monitors using my set-up? My company invested a lot of money in a all Dell set-up for me and it's not performing optimally and I need to get it corrected.
Thanks in advance!
- Jason
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Posted January 20th, 2014 09:00
JM_WebDog,
The DVI cable (HCX4X) we ship with the U2713HM is DVI-D Dual Link. It is the same cable that we ship on the 3007WFP-HC, 3008WFP, U3011, U3014. So if it is connected from the U2713HM to the dock and you cannot get 2560x1440, the docks port must be Single Link. List the specific Dell dock model and part number.
DELL-Chris M (old account)
#IWork4Dell
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Posted January 20th, 2014 10:00
Here is the info from the bottom of the dock.
Dell E-Port Plus
Reg Model#: K09A
Reg Type#: K09A002
DP/IN: 30F5JA01Hope this gets us closer.
11203
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Posted January 20th, 2014 18:00
E-Port Plus Replicator with 130w power adapter cord
Ports: Optimized for dual monitors with support for VGA, Two DVI, Two Display Ports (2560x1600), Serial, Parallel, Two PS/2, Five USB, eSATA/USB port
Manufacturer Part: YP126
Dell Part: 430-3114
Designed for: Latitude E6510, Precision M6800E-Port Plus Advanced Port Replicator
Ports: USB 3.0, DP1.2, DVI-D Dual Link (2560x1600)
Manufacturer Part: GNPHP
Dell Part: 331-6304
Designed for: Latitude E5430, E5530, E6230, E6330, E6430, E6530
E-Port Plus Advanced Port Replicator
Ports: USB 3.0, USB 2.0, DP1.2, DVI-D Single Link (1920x1080)
Manufacturer Part: T0J21
Dell Part: 331-7947
Designed for: Precision Mobile M4400, M4500, M4600, M4700, M6400, M6500, M6600, M6700E-Port Plus Replicator with 130-watt Power Adapter Cord for Select Dell Latitude/Precision
Ports: USB 2.0, DP1.2, DVI-D Single Link (1920x1080)
Manufacturer Part: YP126
Dell Part: 469-0174
Designed for: Latitude E6510
DELL-Chris M (old account)
#IWork4Dell 11203
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Posted January 21st, 2014 05:00
The numbers I posted are off the bottom of the docking station. It has two display ports. Currently I am running the monitors off of those display ports using a display port to single link dvi adapter.
I was using straight dvi to dvi, but I threw in the adapter to see if that would make a difference.
Do you think If I got a dual link dvi to display port adapter this might solve my problem? Or used strictly display port cables only? or do I need a different docking station?
Thanks,
Jason
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Posted January 22nd, 2014 06:00
There is one DP on each of my monitors, and my docking station has 2 DP's, so I've got just the right amount. I'll give it a try. I'll order two DP cables.
Thanks!
Jason
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Posted April 1st, 2014 20:00
Hi Chris - Your post was INCREDIBLY Helpful! I also have an M6800 and 2 x U2713HM monitors.
My question is this: Can i use the 331-6304 docking station with my M6800??
If not, then is the 331-7947 certified for the M6800 yet?
THANKS!!
Rob11203
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Posted April 3rd, 2014 09:00
The M6800 sales site list this dock =
E-Port Plus Replicator with 130w power adapter cord
Ports: Optimized for dual monitors with support for VGA, Two DVI, Two Display Ports (2560x1600), Serial, Parallel, Two PS/2, Five USB, eSATA/USB port
Manufacturer Part: YP126
Dell Part: 430-3114
DELL-Chris M (old account)
#IWork4Dell
DELL-Chris M
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Posted January 21st, 2014 16:00
Using DP to DP should give you the higher resolution but there is only one DP on the monitor. I do not know which dock to choose. You should ask the guys on the Laptop forum.
DELL-Chris M (old account)
#IWork4Dell