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exrh

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exrh

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July 21st, 2022 04:00

U2722D, severe flickering, stuck image

Is there any firmware update to fix this? This is firmware M3T101. I've only had this monitor for a couple weeks. It now has diagonal lines and a stuck image which is flickering rapidly. If I unplug all inputs and the power, the stuck image will still be there next time it is powered on (waited an hour in case capacitors had charge leftover). The stuck image appears on top of all OSD menus also. It is not a PC/GPU problem.

  • DELL-Chris M

    Community Manager

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    Posted July 21st, 2022 08:00

    "I've only had this monitor for a couple weeks"

    The private Service Tag shows that this U2722D shipped from Dell 8 months/27 days ago on October 25, 2021.

    While troubleshooting, connect the provided power cable directly to the wall power socket.

    No, the U2722D drivers page does not show any downloadable firmware updates.

    You can enter the Menu- Others and run the LCD conditioning for an hour. Then run the BID (Built-in Diagnostics).


    DELL-Chris M (old account)

    #IWork4Dell