jkeifer3

updated

9 years ago

J

jkeifer3

3 Novice

131 Posts

480 Points

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2755

February 2nd, 2018 12:00

U3818DW, not level

Hi and thanks in advance for any help you can offer.

My U3818DW display is not level, sloping down from left to right, when the monitor is on the included stand. The stand is level as measured with an external carpenter's level. Is there anything I can do to adjust the monitor on the stand to level it out or is this something I will have to live with?

Thanks!

  • jkeifer3

    3 Novice

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    Posted February 3rd, 2018 09:00

    Hi Chris.  I was able to adjust it myself by removing the monitor, loosening the attachment screws on the "stand riser" assembly and rotating the assembly that clicks into the monitor slightly counter clockwise due to a little "slop" in the final position.

    All's well now.

  • DELL-Chris M

    Community Manager

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    Posted February 3rd, 2018 06:00

     

    Post pictures of the measurement using the external carpenter's level. Then post pictures of the monitor level measurement when on the stand.


    DELL-Chris M (old account)

    #IWork4Dell

  • DELL-Chris M

    Community Manager

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    Posted February 5th, 2018 11:00

     

    Great work!


    DELL-Chris M (old account)

    #IWork4Dell