UNSOLVED
Error: savefs: Cannot retrieve the client resources.
We have migrated a server from Windows 2003 to Windows 2008. We have installed NetWorker 7.6 client on it. When the backup is fired, following error message is displayed, with backup getting failed:
90088:savefs: Cannot find the NSR group resource named 'winserver'.
90069:savefs: Cannot retrieve the client resources.
savefs winserver: failed.
winserver:savefs: retried 1 times.
Host files of server and client both have been checked and seem to be okay.
Please help.
2553
0
Posted September 22nd, 2014 02:00
Is there any alternative to this?
At this moment, we do not prefer this action to be taken due to some restrictions.
1916
0
Posted September 22nd, 2014 03:00
Hello,
Please verify ping and nslookup is working fine.
Make sure that the alias associated with the client is specified in the aliases field of the associated client resource
Rename nsrladb and restart Nertworker client services.
Hopefully It should resolve the issue.
Regards,
Pawan
2553
0
Posted September 22nd, 2014 03:00
You might be missing alias or something... go to client and run savefs -s -vpn and see what does it say. If it says hostname is missing then most likely you have FQDN definition of client and you need to add it to alias list of the client.
1916
0
Posted September 22nd, 2014 07:00
i guess you meant the nsrladb folder inside the nsr folder ?
1916
0
Posted September 22nd, 2014 07:00
crazyrov wrote:
i guess you meant the nsrladb folder inside the nsr folder ?
Yes and Thank you
I could have been more specific.
Regards,
Pawan
1916
0
Posted September 22nd, 2014 20:00
Hi Pawan,
Thanks for your response.
Ping and nslookup are working fine. I have also added host entries in the 'hosts' files of both server and client.
I have also verified the alias and it seems to be perfect.
The main issue is that I could not find nsrladb folder in nsr directory of the client. Can you please confirm the location of this folder?
Note: Client is a Windows 2008 server.
1495
0
Posted September 22nd, 2014 21:00
Please can you post output for the following commands.
From backup server run “rpcinfo –p winserver”
From client run “rpcinfo –p ‘backup server name’
1500
0
Posted September 22nd, 2014 21:00
I know you’ve tried this from client side, but please can you try from server side and post output.
Savegrp -vvv –L full –c winserver –G winserver
Kind Regards
Kobus Strydom
27 71 680 8142
863
0
Posted September 22nd, 2014 21:00
savegrp -vvv –l full –c winserver –G winserver
7266:savegrp: Only one group name allowed
usage: savegrp [ ] [-R | -G] [groupname]
: [-EIOFVbmnpv] [-l level | -C schedule] [-e expiration time]
[-w browse time] [-y retention time] [-t date] [-r retries]
[-P printer] [-W width] [-c client ...]
crazyrov
6 Operator
•
1319 Posts
2548
0
Posted September 22nd, 2014 02:00
Assuming these backups were working prior to the migration.
Follow this.
- Uninstall the NetWorker client 7.6
- rename the directory C:\Program Files\Legato
- Install the NetWorker 8.1.1.x client binaries on this server.
- Test backups.