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Peregrine1

updated

18 years ago

P

Peregrine1

71 Posts

0

1391

November 12th, 2008 00:00

Exchange backup failed with Errors

Hello,
Since two days customer receives following error message and backup failed.

savegrp: suppressed 13 lines of output.
38008:nsrxchsv:Internal system error, please see nsr\applogs\xbsa.messages on the client system for reason.
46778:nsrxchsv:Error saving GUID for database Public Folder Database
46774:nsrxchsv:The backup of Second Storage Group failed; status is 0x00000003.
46767:nsrxchsv:Completed backup of Second Storage Group Status: 0x00000003
The system cannot find the path specified.
46885:nsrxchsv:Backup operation finished with errors. No savetime was sent.
43709:nsrxchsv:Stop time: Tue Nov 11 23:02:51 2008

Has the customer made any changes suddenly or what is the reason for the failure?

kind regards,
M*
  • jsallila

    56 Posts

    465

    0

    Posted November 13th, 2008 00:00

    Hi,

    We have had this error several times. Only solution we have found is restart the Exchange.
  • RobiD

    1 Message

    465

    0

    Posted November 13th, 2008 02:00

    Hello.

    We tried to reset Exchange server but we get the same error.
    The OS on server is Windows Server 2008 64-bit version.

    Any other suggestions?

    Thanks!
  • PeterBen

    120 Posts

    465

    0

    Posted November 13th, 2008 02:00

    if it is a cluster run the networker services under the same account as your cluster service is running
  • Peregrine1

    71 Posts

    465

    0

    Posted November 13th, 2008 03:00

    Hello,

    Server has been restarted, I have stopped the service, deleted the tmp file. Restarted networker sercice and ran the backup again. Backup was successful.

    Best regards,
    M*
  • dugans1

    2 Intern

    •

    186 Posts

    465

    0

    Posted July 12th, 2010 04:00

    what temp file did you delete i have the same problem

  • rovinabi

    55 Posts

    465

    0

    Posted July 14th, 2010 12:00

    Scott,

          I guess he is referin gto the renaming if the /nsr/tmp folder.

    HTH,

    Rovin D'Souza.

  • 465

    0

    Posted September 29th, 2010 20:00

    Thanks for the solution.