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GoncaloPreto

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GoncaloPreto

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November 10th, 2011 09:00

VADP hotadd problems

Hello all,

I'm having some dificulties trying to implement VADP Backups using hotadd as Transport Mode.

The VADP Proxy is a Virtual Machine, running Windows 2008 R2. The ESX server where it resides on has access to all Datastores/LUNs in the cluster.

With NDB everything works fine, but when I try to use hotadd I have the following error:

savegrp: suppressed 60 lines of output.

83510:nsrvadp_save: Requested transport modes "hotadd" unavailable, only "nbd" available. Please change transport mode to "nbd" and retry backup.

83511:nsrvadp_save: Requested Transport modes "hotadd" unavailable. Exiting.

Cleaningup VADP mount operation.

83684:nsrvadp_save: Failed to reauthenticate with VIM server, details with error: The following internal error occurred: Unable to log into VIM Server: 'https://192.168.22.4:443/sdk' as user: 'backupservice'.  Details: 'SOAP FAULT (v1.1) Cannot complete login due to an incorrect user name or password.'..

Deletion of snapshot failed with error: The following internal error occurred: Unable to log into VIM Server: 'https://192.168.22.4:443/sdk' as user: 'backupservice'.  Details: 'SOAP FAULT (v1.1) Cannot complete login due to an incorrect user name or password.'.. Please delete it manually.

Temporary directory 'c:\mnt\VADPTEST' for VADP deleted.

Maybe I'm missing something, and any help will be appreciated.

Thank you.

  • B

    ble1

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    Posted November 10th, 2011 12:00

    Well, it is looks as one of two possible things based on error:

    a) credentials supplied are not correct

    b) your ESX version is not licensed for hotadd transport mode (here is link for vSphere 5 for example)

  • G

    GoncaloPreto

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    Posted November 10th, 2011 14:00

    Thank you Hrvoje,

    Option b) were correct.

  • D

    Dani3

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    Posted November 10th, 2011 23:00

    I have the same problem but with mode transport SAN

    Do you know is necessary license for san?

    thanks

  • C

    Conor_USD

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    Posted November 10th, 2011 23:00

    As this is answered , but out of curiousity can you confirm what event was seen in the temporary savegroup files (.sso) for the problematic backup 

    normally:

    "program files\legato\nsr\tmp\sg\Group_NAME"

    Thank you,

    Regards,

    Conor.

  • G

    GoncaloPreto

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    Posted November 11th, 2011 03:00

    Hello Conor,

    The error that I pasted earlier in this discussion is from the temporary savegroup files.

    Dani,

    I don't know, perhaps somebody else can help you.

    I do know that for SAN the VADP Proxy must be a physical machine, instead of a VM, because it must have access to all LUNs.

    Regards,

  • B

    ble1

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    Posted November 14th, 2011 10:00

    Hi Dani,

    Different problems should be handled under different threads.  With SAN mode, make sure you use physical proxy and that zoning is right .  For anything else or additional please open separate thread.

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