Hello, I'm trying to figure out why I'm unable to get my Link status up on my switches for ports 1/xg1 & 2/xg2. I have swapped out cables but still get the same LINK DOWN. TX1-CORE-SW-STK01#show stack-port Configured Running Stack Stack Link Link Unit Interface Mode Mode Status Speed (Gb/s) ---- ---------------- ---------- ---------- ------------ ------------ 1 xg1 Stack Stack Link Down 12 1 xg2 Stack Stack Link Up 12 1 xg3 Ethernet Ethernet Link Down Unknown 1 xg4 Ethernet Ethernet Link Down Unknown 2 xg1 Stack Stack Link Up 12 2 xg2 Stack Stack Link Down 12 2 xg3 Ethernet Ethernet Link Down Unknown 2 xg4 Ethernet Ethernet Link Down Unknown ---------------------------------------------------------------------------------------------------- I have also tried to re add the stack but still no go.. TX1-CORE-SW-STK01#configure TX1-CORE-SW-STK01(config)#stack TX1-CORE-SW-STK01(config-stack)#stack-port 1/xg1 stack TX1-CORE-SW-STK01(config-stack)#stack-port 2/xg2 stack TX1-CORE-SW-STK01(config-stack)# TX1-CORE-SW-STK01#copy running-config startup-config This operation may take a few minutes. Management interfaces will not be available during this time. Are you sure you want to save? (y/n) y Configuration Saved! TX1-CORE-SW-STK01#show stack-port 1 xg1 Stack Stack Link Down 12 1 xg2 Stack Stack Link Up 12 1 xg3 Ethernet Ethernet Link Down Unknown 1 xg4 Ethernet Ethernet Link Down Unknown 2 xg1 Stack Stack Link Up 12 2 xg2 Stack Stack Link Down 12 2 xg3 Ethernet Ethernet Link Down Unknown 2 xg4 Ethernet Ethernet Link Down Unknown
Was the port working previously? Was the module installed with the switch off? What is the output of show stack-port diag? If you select the port and do no shutdown does it come up?
Yes we had both switches off when we installed the modules and cables. we never noticed that one side wasn't working till the other day when I found the command #[tag:show] stack-port
Are you able to schedule downtime? We will want to isolate the issue. Try XG2 to XG2 and XG1 to XG1 and see which one stops working. Then we can see which switch and port is causing the problem and try to power off and reseat that module. If that doesn’t work we would want to swap the modules between the switches and see if the error stays with the module or the switch.
I will not be able to try these steps till production get caught up ( hopefully tomorrow ) . Is there any other commands I should try beside the ones I have used so far ?
mikeb2014
11 Posts
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Posted July 22nd, 2014 07:00
Hello Josh,
It turned that the stacking module in the Core switch was bad. We ordered another one swapped and I got up/ up
TX1-CORE-SW-STK01#show stack-port
Configured Running
Stack Stack Link Link
Unit Interface Mode Mode Status Speed (Gb/s)
---- ---------------- ---------- ---------- ------------ ------------
1 xg1 Stack Stack Link Up 12
1 xg2 Stack Stack Link Up 12
1 xg3 Ethernet Ethernet Link Down Unknown
1 xg4 Ethernet Ethernet Link Down Unknown
2 xg1 Stack Stack Link Up 12
2 xg2 Stack Stack Link Up 12
2 xg3 Ethernet Ethernet Link Down Unknown
2 xg4 Ethernet Ethernet Link Down Unknown
TX1-CORE-SW-STK01#
Thanks for all your help.