UNSOLVED
caught in a web
I have a Dell 8400, and I connect to a router set up by another 8400. I connect to the router with an ethernet cable, and my computer acknowledges the connection. The router also recognizes the connection, so on both ends everything checks out ok. Until I attempt to access the internet from my computer. When I try to open up the web, the brower comes up, but then the page displays "cannot find server". No other application can access the internet either. So, my ethernet cord (I tried two different ones) is good, the connection is 'good', and i still can't get to the internet. What is the problem? If anyone can help me, it'd be much appreciated. thanks
-kyle
if you can log into your router, some of them will let you ping addresses directly from the router. Try pinging 216.239.37.99 and or www.google.com from this interface if you have it.
Of course, if you can't log into the router, it's likely a problem with your internal configuration
Note that if you are changing the connection to modem between a computer and a router, you need to do a complete reset of the network every time you make the change. To do this, shut everything off. Wait about 5 minutes. Turn on the modem first, and wait another 5 minutes. Then turn on the device that is connected directly to the modem (either the router or the computer), then turn on any other computers that will connect through the router.
Steve
volcano11
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Posted June 16th, 2006 01:00
To help troubleshoot this problem, on the problem computer, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.
Steve