Hello,  I have had this problem with the Conexant By Actiontec MD56ORD V92 MDC Modem since I got the laptop over a year ago. . .Dell. . .no help. . .Actiontec. . .no help. . .Dell even sent a new modem. . .no help.

When in a docked state, the modem dials extra numbers, you can hear it.  The extra numbers obviously get put in front of the number you are trying to dial because sometimes I will get an office or something, sometimes the operator. . .

When undocked, the modem dials fine.  I have been through every troubleshooting step possible and nothing has worked.  I am about to go to a PC Card modem but it isn't fair since you pay good money for a laptop and support and get no where.  Ranting.

I attached the modem log in hopes that someone can make sense out of it because I can't.  Any thoughts would be greatly appreciated.  Thanks!

01-14-2004 10:12:48.222 - File: C:\WINNT\system32\unimdm.tsp, Version 5.0.2195 - Retail
> 01-14-2004 10:12:48.232 - File: C:\WINNT\system32\unimdmat.dll, Version 5.0.2195 - Retail
> 01-14-2004 10:12:48.242 - File: C:\WINNT\system32\uniplat.dll, Version 5.0.2195 - Retail
> 01-14-2004 10:12:48.282 - File: C:\WINNT\system32\drivers\modem.sys, Version 5.0.2195 - Retail
> 01-14-2004 10:12:48.282 - File: C:\WINNT\system32\modemui.dll, Version 5.0.2195 - Retail
> 01-14-2004 10:12:48.282 - Modem type: Actiontec MD56ORD V92 MDC Modem
> 01-14-2004 10:12:48.282 - Modem inf path: oem2.inf
> 01-14-2004 10:12:48.282 - Modem inf section: ModemX
> 01-14-2004 10:12:54.221 - Opening Modem
> 01-14-2004 10:12:54.221 - 115200,8,N,1, ctsfl=1, rtsctl=2
> 01-14-2004 10:12:54.221 - Initializing modem.
> 01-14-2004 10:12:54.241 - DSR is low while initializing the modem. Verify modem is turned on.
> 01-14-2004 10:12:54.251 - Send: AT
> 01-14-2004 10:12:54.251 - Recv: AT
> 01-14-2004 10:12:54.251 - Command Echo
> 01-14-2004 10:12:54.251 - Recv: OK
> 01-14-2004 10:12:54.251 - Interpreted response: OK
> 01-14-2004 10:12:54.261 - Send: AT&FE0V1S0=0&C1&D2+MR=2;+DR=1;+ER=1;W2
> 01-14-2004 10:12:54.261 - Recv: AT&FE0V1S0=0&C1&D2+MR=2;+DR=1;+ER=1;W2
> 01-14-2004 10:12:54.261 - Command Echo
> 01-14-2004 10:12:54.261 - Recv: OK
> 01-14-2004 10:12:54.261 - Interpreted response: OK
> 01-14-2004 10:12:54.271 - Send: ATS7=60M1+ES=3,0,2;+DS=3;+IFC=2,2;X4
> 01-14-2004 10:12:54.281 - Recv: OK
> 01-14-2004 10:12:54.281 - Interpreted response: OK
> 01-14-2004 10:12:54.291 - Dialing.
> 01-14-2004 10:12:54.291 - TSP(0000): LINEEVENT: LINECALLSTATE_DIALING
> 01-14-2004 10:12:54.291 - TSP(0000): LINEEVENT: LINECALLSTATE_PROCEEDING
> 01-14-2004 10:12:54.301 - Send: ATDT#######
> 01-14-2004 10:13:12.187 - TSP(0000): Dropping call
> 01-14-2004 10:13:12.187 - Attempting to abort current command
> 01-14-2004 10:13:12.187 - Send:
> 01-14-2004 10:13:12.507 - Recv: NO CARRIER
> 01-14-2004 10:13:12.507 - Interpreted response: No Carrier
> 01-14-2004 10:13:12.507 - Hanging up the modem.
> 01-14-2004 10:13:12.517 - Send: ATH
> 01-14-2004 10:13:12.517 - Recv: OK
> 01-14-2004 10:13:12.517 - Interpreted response: OK
> 01-14-2004 10:13:12.517 - TSP(0000): LINEEVENT: LINECALLSTATE_DISCONNECTED(0x1)
> 01-14-2004 10:13:12.517 - TSP(0000): LINEEVENT: LINECALLSTATE_IDLE
> 01-14-2004 10:13:12.517 - Session Statistics:
> 01-14-2004 10:13:12.517 -                Reads : 80 bytes
> 01-14-2004 10:13:12.517 -                Writes: 96 bytes