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mikeh66

updated

18 years ago

M

mikeh66

5 Posts

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2234

October 21st, 2008 15:00

No Internet

Ok so this happened a few weeks ago.  One day I had internet the next day I didn't.  I check the connection and I am sending and receiving packets.  I try to repair and it goes thru the steps and says it's fine.  Try to connect and nothing.  I tried resetting the router and a linksys, still nothing, tried reinstalling the driver for the ethernet port, still nothing, tried installing a new network card and nothing.  Called called tech support for my internet company and they reset the modem, still nothing. I tried a new ethernet cable, tried pluging the computer directly to the router from my internet provider and still nothing.  I went to the command promt and tried to ping and it was not pinging anything.  Anyone have any suggestions?  I uninstalled the last windows update from August and that didn't work. I have not tried running in safe mode w/networking and that is my next step for tonight.  I was running Norton Antivirus and I uninstalled that and still nothing. Anyone have any other suggestions? Huh
  • mikeh66

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    Posted October 21st, 2008 15:00

    Sorry forgot I have a Dimensions 4600 with XP Professional.

  • mikeh66

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    Posted October 21st, 2008 16:00

    I'll have to try that at some point but I'm at work so I can't download anything here and I obviously can't do it at home.  How big is the file, will it fit on a CD?

  • volcano11

    2 Intern

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    Posted October 21st, 2008 16:00

    Try downloading and running winsockfix for Windows XP from the Here

     

    Steve

  • volcano11

    2 Intern

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    Posted October 21st, 2008 18:00

    If you clicked the link, you would see the file size is about 1.4 Mb.  It will easily fit on a CD-R or USB flash drive.

     

    Steve

  • kikomatsing

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    Posted October 21st, 2008 22:00

    if winsock fix did not solve the issue, try to disable the firewall and test it again, if still doesnt work try going to safemode w/networking
  • mikeh66

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    Posted October 22nd, 2008 12:00

    Winsockfix didn't work.  Tonight I'll try running in safe mode w/networking and msconfig.  I uninstalled Norton so currently there is no firewall that I know of.  However on start up I would get a message from Ares that there was a firewall that was preventing it from connecting, after I uninstalled Norton I stopped getting this message.  My XP Security Center doesnt work and according to the security center the firewall is off.
  • mikeh66

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    Posted October 30th, 2008 15:00

    So I tried safe mode w/networking and I still don't have internet.  When I restart the computer Ares comes up with a message that says it can't establish a connection because of a firewall.  Now I uninstalled Norton and my Windows Security Center for some reason does not work.  When I go to the firewall portion of the Windows Security Center it is off but all of the options are greyed out and there is a message at the top that says the windows security center is unavailable and to restart the security center. It has said this for a while so I don't know, when I first downloaded SP2 (I think that was the one that had the Security Center in it) I had no problems with it, then one day the Security Center stopped working, could this be the problem?