UNSOLVED

blockershaw

updated

20 years ago

0

2880

January 17th, 2007 00:00

Problem connecting to internet

Hi
A couple of weeks ago i made a post where i had had problems connecting to the internet due to Norton and i subsequently followed the advice given to me here to get rid of Norton and install 'windows one care' i believe it was called.
 
At first all was going well, but now suddenly i cant connect to the interenet again. My ISP's status is disconnected, but if i try to connect it an error message comes up. Im not at my computer now obviously but from memory i think it was an error message 678??
 
I use broadband and have never had to configure any settings before with broadband, and i'm not sure what i need to do to be able to connect to the internet again without any problems.
  • volcano11

    2 Intern

    •

    27973 Posts

    85

    0

    Posted January 17th, 2007 01:00

    Try turning off the computer and the broadband modem.  Wait about 5 minutes, then turn on the modem and wait another 5 minutes.  Then turn on the computer.  Do you now get a connection?
     
    Steve