Tatya,

Try running Finding System Information remove your product ID and post the rest of the information back here.

What type of security are you using in your wireless router? What channel?

Rick

Tatya,

I flunked Mind Reading 101 so I usually ask for Finding Sytem Information to make the information easier.

Do you know what wireless adapter you have installed? What operating system is installed on the computer? 32-bit or 64-bit?

Did you try How to login to your wireless router and use these Recommended Wireless Router Settings, I use channel 11.

Did you also try How to repair a connection?

Rick

Hi Rick,

Thanks for quick reply. I tried both methods to generate System information but none worked for me. I got error messsage.

"ERROR: Generic failure."

please can you advise on this.

About your second question, once I am home I will share more details in the eveing. ( I had asked my wife to generate the system information. )

Thanks a ton again !

Hey Rick,

Thanks a lot for the other links & its worked. Thanks a lot.

I face any other issue, I will surely post here

Thanks

~ Tatya

Tatya,

Glad you got it working! :emotion-21: Thanks for posting back.

Take care,

Rick