Attachment uploads are currently disabled. This is a temporary situation and will resume as normal in the coming days.
UNSOLVED
S
ShiningStar1
7 Posts
0
14893
March 15th, 2008 18:00
Wireless connected - no internet
Hello, I have an Inspiron 6000 with XP professional and an Intel Pro/wireless 2915ABG network connection. I also have a desktop computer. I am using a Netgear WGR614 V6 router to connect both computers to a DSL modem. The desktop computer is connected to the router via Ethernet and is working good. The laptop was working good via wireless until I took it on a trip and used the wifi at an airport and a hotel. When I got home the laptop will connect to the router, but IE7 will not display websites. Most of the time I get "Internet Explorer cannot display the website". Once in awhile a website will partially load.
IE7 does work when I connect to the router via Ethernet. Two other laptops have been able to connect to the router and internet via wireless.
I have tried several things to fix this problem. I uninstalled and reinstalled the wireless network adapter driver, the Intel Proset wireless software, IE7, and McAfee. I tried getting on the internet in Safe Mode with networking. I have tried the following commands: netsh int ip reset and netsh winsock reset. So far nothing has worked.
Below is the ipconfig /all result while on the wireless connection. Any help will be greatly appreciated!
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Tanya>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : mobile
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Wireless Network Connection :
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2915ABG Networ
k Connection
Physical Address. . . . . . . . . : 00-13-CE-46-5F-D2
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.4
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Saturday, March 15, 2008 11:39:50 AM
Lease Expires . . . . . . . . . . : Sunday, March 16, 2008 11:39:38 AM
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-12-3F-EA-81-4A
ShiningStar1
7 Posts
446
0
Posted March 16th, 2008 02:00
I removed the other wireless networks and rebooted. I cannot connect to websites. I do get a "Website found. Waiting for reply... " message at the bottom of the screen before the "IE cannot display the webpage".ShiningStar1
7 Posts
446
0
Posted March 16th, 2008 19:00
While in safe mode with networking, sometimes websites will partaily load slowly. For example, after a couple of minutes yahoo.com loaded everything except some pictures. Other websites did the same thing. Some websites would not load at all.
I tried again in regular mode. I am getting the same result listed above.
I suggest that you make sure you have the latest drivers available for reinstallation. Then, boot inot Safe Mode, go into Device Manager and uninstall the wireless network adapter. Reboot into Normal mode, cancel the New Hardware Wizard, if it starts, then run the driver installation file to reinstall the network adapter. That should remove all traces of the previous driver and hopefully solve the problem. If not, post back, and we can continure working from there.
Steve
kikomatsing
121 Posts
446
0
Posted March 17th, 2008 05:00
have you tried optimizing your IE7?? make sure you clear cache and cookies and reset all the settings to default... updating drivers for wireless card can also be a factor... last option would be downloading other browsers and see if that will work...
kikomatsing
121 Posts
446
0
Posted March 18th, 2008 00:00
is there any software or program that you installed before this problem happens? aside from using wifi when your away...ShiningStar1
7 Posts
446
0
Posted March 18th, 2008 00:00
I followed your instructions for uninstalling and reinstalling the network adapter. It did not solve the problem.
I have tried deleting the cookies, history, temporary files, and cleaned the cache. I have tried resetting IE7's settings.
Could I be missing an add-on? I have noticed that when I enable the adobe add-on the websites will partially load. When I disable it the websites don't load. I have all of the other add-ons disable. Is there another one that should be enabled?
ShiningStar1
7 Posts
110
0
Posted March 20th, 2008 19:00
When I reset IE7 the add-ons were disabled. I tried enabling add-ons. Nothing seemed to make a difference.
I did not install new software directly prior to the problem. I install Windows and McAfee updates when they are available. I have tried resetting the computer back to a date before I had the problem and the internet did not work via wifi.
I installed Firefox and Safari web browsers this week. They do not work on the wifi. They work fine when connected with the ethernet wire.
volcano11
2 Intern
•
27973 Posts
446
0
Posted March 15th, 2008 22:00
Open Network Connectins, right click your wireless connection, select properties, then click on the wireless networks tab and remove all other wireless networks except yours. Reboot and see if you can now connect to web sites.
Steve