This happened twice in a row to my computers.  Just set up this Dell and the first time it went into sleep it never woke up.  Boots right into sleep mode.  Shutting down completely does not work. Unplugging doesn't work. Changing outlet/power source, cables, taking out battery, nothing works.

Has anyone had this happen?  Is there a fix? I cannot get rid of another computer because of this! It is the strangest thing ever.  I am running Windows 10.