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Synchro_

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S

Synchro_

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1842

June 10th, 2020 09:00

BIOS boot sequence issues

Hi everyone. I have a Dell Optiplex 5070, 

I did a fresh install of Windows 10 pro to try and fix an issue we've run in to, which goes as expected, then upon trying to boot, it keeps saying no bootable device or whatever.

I go into the bios to check the boot sequence, in UEFI there are zero options there, so I click Add Boot Option, and it says File System not found. So I try the Legacy External Devices option, and that does not work either. I've changed around the secure boot options, and the modes, and got nothing.

The hard drive IS detected in the bios System Info section. Sata 0

I've reinstalled windows on dozens and dozens of different dell PC's throughout the past few years, and never once have I had this issue. I'm at a loss.

  • S

    speedstep

    11 Legend

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    46969 Posts

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    Posted June 10th, 2020 09:00

    Legacy booting is no longer available past skylake.

    UEFI GPT booting only from internal sata.  The F6 Mass Storage RST 17.5.3.1026 drivers are no longer optional nor are the chipset drivers.

    It will not see any drives to install on without the F6 mass storage drivers extracted to the root of the install media or on a usb flash drive extracted.  You cannot point to a zip or exe or cab file the individual files must be extracted.

    https://www.dell.com/support/article/en-us/sln301185/imaging-intel-skylake-systems-with-sccm-2012-using-dcip-4-1?lang=en

    The WIN10 PE Drivers are no longer optional.

    NOTE: Make sure that the WinPE CAB version actually matches the boot image; . Windows 10 PE is required for the OS to see a drive to install.

     

    https://www.dell.com/support/article/en-us/sln300195/how-to-install-windows-10-from-the-dell-iso?lang=en

    All the drivers are in a single cab file that must be extracted so you can point to it.

    https://downloads.dell.com/FOLDER06242053M/1/5070-WIN10-A04-72NPX.CAB

     

    You extract the cab file contents via 7zip

    https://www.7-zip.org/download.html

    Arch Category Device Description Current CAB
    x64 audio

    Realtek High Definition Audio Driver

    		 ReleaseID: GRDHH
    DellVersion: A05
    VendorVersion: 6.0.8777.1
    x64 chipset

    Intel Chipset Device Software

    		 ReleaseID: 7FVVD
    DellVersion: A06
    VendorVersion: 10.1.17861.8101
    x64 chipset

    Sunix Serial and Parallel Card Driver

    		 ReleaseID: 30C7H
    DellVersion: A07
    VendorVersion: 9.0.4.0
    x64 chipset

    Intel Serial IO Driver

    		 ReleaseID: M31NN
    DellVersion: A02
    VendorVersion: 30.100.1841.2
    x64 chipset

    Realtek Memory Card Reader Driver

    		 ReleaseID: R16KJ
    DellVersion: A02
    VendorVersion: 10.0.17763.21313
    x64 chipset

    Cypress USB Connector Manager Class Extension Driver

    		 ReleaseID: 7251W
    DellVersion: A02
    VendorVersion: 1.2.1.24
    x64 chipset

    Intel Management Engine Components Installer

    		 ReleaseID: YDD2R
    DellVersion: A05
    VendorVersion: 1946.12.0.1328
    x64 chipset

    Sunix USB31 Card Cypress Driver

    		 ReleaseID: FWMC1
    DellVersion: A07
    VendorVersion: 1.2.3.27
    x64 network

    Intel AX200/AX201/9560/9260/8265/3165 WiFi UWD Driver

    		 ReleaseID: PPY61
    DellVersion: A06
    VendorVersion: 21.50.1.1
    x64 network

    Intel PCIe Ethernet Controller Driver

    		 ReleaseID: VP20T
    DellVersion: A13
    VendorVersion: 24.1.0.0
    x64 network

    Intel AX200/AX201/9560/9260/8265/3165 Bluetooth UWD Driver

    		 ReleaseID: 68HTT
    DellVersion: A04
    VendorVersion: 21.50.0.1
    x64 network

    Qualcomm QCA61x4A/QCA6174A-XR/QCA9377 WiFi and Bluetooth Driver

    		 ReleaseID: 4424H
    DellVersion: A24
    VendorVersion: 12.0.0.916
    x64 storage

    Intel Rapid Storage Technology Driver

    		 ReleaseID: R93YC
    DellVersion: A02
    VendorVersion: 17.5.3.1026
    x64 video

    AMD R5-430 and RX550 Graphics Driver

    		 ReleaseID: M8W1N
    DellVersion: A01
    VendorVersion: 26.20.11002.12
    x64 video

    Intel UHD Graphics Driver

    		 ReleaseID: W0MW3
    DellVersion: A04
    VendorVersion: 26.20.100.7262
    x64 video

    NVIDIA GeForce Graphics Driver

    		 ReleaseID: XYY91
    DellVersion: A00
    VendorVersion: 26.21.14.3160

    Article ID: HOW16970

  • S

    Synchro_

    4 Posts

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    Posted June 10th, 2020 10:00

    Thank you for the info, I just need some clarification as I'm relatively new to all the super technical stuff.

     

    The F6 mass storage drivers are installed from that first link I assume? Then I have to put it with the installation files I have on the USB?

     

    Also what is the WinPE CAB version? Like, how would I check it?

  • S

    speedstep

    11 Legend

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    46969 Posts

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    Posted June 10th, 2020 11:00

    The F6 mass storage drivers are in a Cab file.  You cannot point to an exe or cab or zip file you must use 7zip to extract the contents.  The RST F6 mass storage drivers are in a folder after cab is extracted called storage.

    There wont be any 32 bit versions of the driver because past skylake its win10 only 64 bit whql only.

    x64 storage

    Intel Rapid Storage Technology Driver

    		 ReleaseID: R93YC
    DellVersion: A02
    VendorVersion: 17.5.3.1026

    They call it floppy driver because floppy was used in 2014 with XP.  Newer machines have no floppy drive so it must be in the ROOT of the USB flash drive.

    Intel® Rapid Storage Technology (Intel® RST) Floppy Driver Package

    The Intel® Rapid Storage Technology (Intel® RST) Floppy Driver (17.8.0.1065) supports the configuration and enabling of system acceleration with Intel® Optane™ memory and maintenance of RAID 0/1/5/10.

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