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jakey42440
8 Posts
0
23837
June 1st, 2004 14:00
Embedded Server Mgmt errors on 2450
During routine refurbishing of one of our 2450 boxes, I ran the latest Dell diagnostics.
I'm getting these errors, and I'm not exactly sure what to replace!
I checked/cleaned all connections between motherboard and backplane. Still getting errors.
Any advice would be appreciated.
Test Errors
Embedded Server Mgmt - ESM2 System Board Sensor Check : Fail
Result Code: 1700-0324
Msg: Critical error on entry 76 of 125. SMB event was reported for PS 1
Status sensor with a value of FF13h.
Embedded Server Mgmt - ESM2 System Board Sensor Check : Fail
Result Code: 1700-0324
Msg: Ok error on entry 76 of 125. SMB event was reported for PS 2 Status
sensor with a value of FF0Fh.
Embedded Server Mgmt - ESM2 System Board Sensor Check : Fail
Result Code: 1700-0324
Msg: Ok error on entry 76 of 125. SMB event was reported for Intrusion
Detection sensor with a value of 0000h.
Embedded Server Mgmt - ESM2 System Board Sensor Check : Fail
Result Code: 1700-0324
Msg: Critical error on entry 15 of 125. SMB event was reported for MB Fan 2
RPM sensor with a value of 0000h.
Embedded Server Mgmt - ESM2 System Board Sensor Check : Fail
Result Code: 1700-0324
Msg: Critical error on entry 14 of 125. SMB event was reported for MB Fan 1
RPM sensor with a value of 0000h.
Embedded Server Mgmt - ESM2 System Board Sensor Check : Fail
Result Code: 1700-0324
Msg: Informational error on entry 14 of 125. Informational event was reported
for Power up sensor with a value of 0000h.
Embedded Server Mgmt - ESM2 PSDB Test : Fail
Result Code: 1700-0C24
Msg: Critical error on entry 76 of 125. SMB event was reported for PS 1
Status sensor with a value of FF13h.
Embedded Server Mgmt - ESM2 PSDB Test : Fail
Result Code: 1700-0C24
Msg: Ok error on entry 76 of 125. SMB event was reported for PS 2 Status
sensor with a value of FF0Fh.
Embedded Server Mgmt - ESM2 PSDB Test : Fail
Result Code: 1700-0C24
Msg: Ok error on entry 76 of 125. SMB event was reported for Intrusion
Detection sensor with a value of 0000h.
Embedded Server Mgmt - ESM2 PSDB Test : Fail
Result Code: 1700-0C24
Msg: Critical error on entry 15 of 125. SMB event was reported for MB Fan 2
RPM sensor with a value of 0000h.
Embedded Server Mgmt - ESM2 PSDB Test : Fail
Result Code: 1700-0C24
Msg: Critical error on entry 14 of 125. SMB event was reported for MB Fan 1
RPM sensor with a value of 0000h.
Embedded Server Mgmt - ESM2 PSDB Test : Fail
Result Code: 1700-0C24
Msg: Informational error on entry 14 of 125. Informational event was reported
for Power up sensor with a value of 0000h.
Embedded Server Mgmt - ESM2 PSDB Test : Fail
Result Code: 1700-0C2A
Msg: PSDB not fully operational.
jakey42440
8 Posts
512
0
Posted June 1st, 2004 16:00
Thanks much. BIOS A09 already on box.
Any particular order I should update the ESM and PERC?
DELL-Mark A
2 Intern
•
2521 Posts
512
0
Posted June 1st, 2004 16:00
Hi,
I would install the ESM Firmware first, but it really does not matter with those 2 files.
FYI, generally the System BIOS and ESM Firmware should be updated together. System BIOS first, except on the PowerEdge 4300 and 6300.
On a system with an Operating System installed, you always want to upgrade the Perc driver before the Perc Firmware.
Thanks
Markjakey42440
8 Posts
512
0
Posted June 1st, 2004 20:00
One more question --
I tried to update the PERC drivers in windows 2000 server using the 2.8 drivers on the dell site.
Although i can specify the new drivers from dell, windows will only use the drivers in the winnt/system32 directory.
is there a way to override this?
Do I need to override the windows drivers in order to flash the PERC?
DELL-Mark A
2 Intern
•
2521 Posts
512
0
Posted June 2nd, 2004 12:00
Hi,
Did you use this driver for the upgrade:
Adaptec Perc 3/si Driver, Windows 2000, v.2.8.0.6085, A15
FileName: W2K-2806085.exe [259 KB]  Release Date: 4/14/2004
Yes, the driver MUST be updated before loading the new Perc Firmware. Failure to do so usually results in an Inaccessible Boot Device error at boot.
Thanks
MarkDELL-Mark A
2 Intern
•
2521 Posts
512
0
Posted June 2nd, 2004 15:00
Hi,
PS1 is power supply 1. If you have 2 power supplies, swap locations and see if the error follows the power supply or stays with the slot location.
If you only have one power supply, it is not really an error (probably), just an informational alert.
I would recommend loading the Dell OpenManage Server Administrator. It does a much better job of tracking and reporting these Embedded Server Management (ESM) errors than the diagnostics.
Dell OpenManage Server Administrator and Remote Install (Agent), 2000, 2003, v.1.8, A00
FileName: om38_win_managed_systemA00.exe [194 MB]  Release Date: 5/26/2004
Server Administrator Documentationjakey42440
8 Posts
512
0
Posted June 2nd, 2004 15:00
Oops. My bad.
This box doesn't have a RAID key, so that's why I'm not able to upgrade drivers/flash. Duh.
Anyway, the ESM & backplane firmware update whittled my errors down to one. THANKS!
BTW, what is the PS 1 Status sensor?
Test Errors
Embedded Server Mgmt - ESM2 System Board Sensor Check : Fail
Status: Fail Status Code: DOS DDG-D ESM2 030 036
Device: Embedded_Server_Mgmt Test: ESM2_System_Board_Sensor_Check
Release: 1023 Module(s): Esm2
Msg: An important event was detected in the ESM log. Critical error on entry
57 of 127. SMB event was reported for PS 1 Status sensor with a value of
FF13h.jakey42440
8 Posts
512
0
Posted June 2nd, 2004 15:00
Will do.
Thanks again for all your help.
DELL-Mark A
2 Intern
•
2521 Posts
153
0
Posted June 10th, 2004 16:00
Hi Dave,
No, the Server Administrator is a software package which runs inside the Operating System. The bootable CD which installs the Utility Partition is called the Dell OpenManage Server Assistant CD (DOSA).
The DOSA is not downloadable due to licensing issues with Microsoft, but there is one shipped with every machine and many are interchangeable.
If you don not have any, the latest revision of the OpenManage Applications CD set is part number 310-0399. Dell spare parts can be reached by phone at 1-800-357-3355.
Thanks
Markjakey42440
8 Posts
153
0
Posted June 10th, 2004 16:00
The ones I have handy are for a 2300 and a 1655. The others are in the datacenter. I'll dig one up.
Thanks.
DELL-Mark A
2 Intern
•
2521 Posts
511
0
Posted June 1st, 2004 15:00
Most of these are probably false error messages caused by old or mismatched firmware. I would recommend installing these versions:
System BIOS, PowerEdge 2450, A09
FileName: 2450-A09.exe [485 KB]  Release Date: 12/16/2003
ESM Firmware, A42
Filename: a42cust.exe (397 KB)
Note: Extract the files to a DOS bootable floppy disk. Boot the server to this floppy disk, and run smflsh.exe.
Adaptec PERC3/Si Firmware, PowerEdge 2450, v.2.8.0.6089, A12
FileName: PE2450-280_6089.exe [1 MB]  Release Date: 4/14/2004
Note: The Intrusion Detection error is simply the case is (or has been) open.
Thanks for using the Dell Community Forums!