rizexor

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3 years ago

R

rizexor

11 Posts

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9915

March 14th, 2021 20:00

PowerEdge R410 - System Board Failed CMOS?

I have a poweredge R410, and I get an error when i boot up saying Hardware failure battery something. So should I change the CMOS battery? Also I get:

Persistent correctable memory error rate has increased for a memory device at location DIMM_A4

But not sure if that's related but I'm changing the RAM.

Also in the logs it doesn't say CMOS error because i cleared it.

 

  • rizexor

    11 Posts

    5018

    0

    Posted April 15th, 2021 00:00

    I called my seller, he told me to just change year. And it worked so CMOS failure is solved. But I still get F1/F2 on fan 4 errors, he told me to disable prompt on errors but I think that's just a workaround. Is there a solution for this?

  • JSz

    2 Intern

    42 Posts

    4509

    1

    Posted March 14th, 2021 20:00

    Unless you can remember changing the battery it's probably discharged -- just change it.  You can check the battery with a DMM if you have one, just to be certain.

    As for memory errors, the last time I had memory errors it turned out to be a contact issue that I could resolve with a thorough cleaning using a piece of cotton swab soaked in magnetic head cleaner.    Contact cleaner would be the best, but most electronic cleaners should work just fine, and if you don't have any of those cleaning liquids, you can use denatured alcohol. 

    I would most certainly try to clean the contacts before replacement.

  • rizexor

    11 Posts

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    Posted March 15th, 2021 01:00

    I tried 70% isopropyl alcohol, it din't work. So then i tried an eraser still din't work. So I guess i'll be buying a replacement.

     

    I have HYNIX HMT31GR7BFR4C-H9 PC3-10600R DDR3 1333 8GB ECC REG 2RX4.

    Seller is giving similar one but with PCL3 and different model but same type and frequency.

    All the other slots will have the PC3 one and A4 will have PCL3

    Will it work in my server?

     

    Also what type of CMOS battery should I buy? Or is there only one type?

  • DELL-Stefan R

    Moderator

    790 Posts

    4478

    1

    Posted March 15th, 2021 03:00

    Hi rizexor.

     

    regarding the battery message, depending on your system your RAID Controller (if it is a SAS6/iR) might also have a battery, so if it is not specified any further it could be the CMOS battery or the PERC battery.

     

    For both you will find the replacement instructions in the R410 Owner's Manual:
    https://downloads.dell.com/manuals/all-products/esuprt_ser_stor_net/esuprt_poweredge/poweredge-r410_owner%27s%20manual_en-us.pdf

     

    If it is the CMOS battery, simply replace it by another CR 2032 one.

     

    If it is the RAID backup battery unit (BBU) it depends on the controller for a SAS6/i check out the web for a replacement with the following part number:  NU209

     

    If it is a different one, let me know.

     

     

    Regarding the memory, the PC3L one is a low voltage version of the other DIMM.
    Mixing works but is not recommended.

    You may end up with different limitations regarding speed as all the modules will be powered with the same voltage.

    See this doc for reference:
    https://downloads.dell.com/manuals/all-products/esuprt_ser_stor_net/esuprt_poweredge/poweredge-r410_user%27s%20guide6_en-us.pdf

     

    Any further questions? Let me know.

     

    BR
    Stefan

     

  • rizexor

    11 Posts

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    Posted March 15th, 2021 04:00

    Error in LED is E1210 motherboard battery failure Check battery. So is it CMOS?

  • DELL-Stefan R

    Moderator

    790 Posts

    4462

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    Posted March 15th, 2021 05:00

    Yup, that's it.

  • rizexor

    11 Posts

    4464

    0

    Posted March 15th, 2021 05:00

  • DELL-Stefan R

    Moderator

    790 Posts

    4465

    1

    Posted March 15th, 2021 05:00

    Yes, this one is related to the CMOS battery.

     

    Taken from the R410 manual:

     

    E1210 Motherboard battery failure. Check battery.

    CMOS battery is missing or the voltage is outside of the allowable range.

     

    Replace the coin cell and you're good to go

  • rizexor

    11 Posts

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    Posted March 17th, 2021 08:00

    Replaced the RAM (PC3 ram). And its working.

    I replaced the CMOS also but everytime I boot it asks to set system time. I did set it and rebooted still displays the message on boot. No orange errors in LED.

    XFrqulT

     

    Have I installed it correctly? Also if the photo isn't clear I can send some in a different angle

  • DELL-Marco B

    Moderator

    3980 Posts

    4429

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    Posted March 17th, 2021 10:00

    Hello,

    we cannot see the polarity of the CMOS in the photo, but anyway, did you try to put in the other side?

    Thanks

    Marco

    DELL- Marco B

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

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