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BGTAdmin

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BGTAdmin

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September 5th, 2017 10:00

Poweredge T620 iRDAC initialization error SWC0700

Hi all, 

Does this mean the motherboard has to be replaced?

Thanks

Tim

  • BGTAdmin

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    Posted September 6th, 2017 02:00

    Hi Robert, 

    Are you saying I need to remove a CPU, all but one RAM stick, all connections to the MB except power and the control panel?

    Which section in the manual are you referring me to?

    Thanks

    Tim

  • BGTAdmin

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    Posted September 6th, 2017 11:00

    OK - F10 is disabled - what then?

  • BGTAdmin

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    Posted September 6th, 2017 11:00

    I have removed the power, drained any residual power so there aren't LEDs lit, numerous times. 

    I haven't up as you referred above because I wasn't clear on what you meant. 

    That said, when the machine boots up the iDRAC does not initialize and is disabled. It is still possible to update the firmware when it is in that state?

  • BGTAdmin

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    Posted September 11th, 2017 05:00

    Sorry for the slow response.

    The machine attempts to Initialize the iDRAC but fails. After that happens the bios loads and Lifecycle Controller is disabled.

    After that I get the NIC & a RAID config options followed by:
    Warning! iDRAC Initialization error. Continuing to boot may yield unexpected power loss due to unknown inventory and various features lost such as Remote Access, Active Power Management, Thermal Management, Inventory, LCD, or error reporting.

    I am then offered F1 to continue or F2 to run the system setup.

    I selected F1 and am given the SWC0700 error. 

    I am asked to hit F1, F2 again or F11

    No sign of CTRL + E

  • BGTAdmin

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    Posted September 12th, 2017 07:00

    That is what I figured - bring on the sledge hammer. 

    I have to say, I think this is pretty awful, most components can be bypassed on failure. Why on earth did dell decide to bake the idrac into the MB? 

    Obviously I don't expect you to answer that :)

  • MrCholik

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    Posted July 31st, 2026 00:59

    Приветствую всех. Кто-нибудь  смог решить данную проблему с iDRAC???

  • Dell-Martin S

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    Posted July 31st, 2026 08:17

    Try these quick steps before replacing hardware:Drain Flea Power: Unplug all power cables, hold the power button for 30 seconds, wait 5 minutes, then plug back in and boot.Hard Reset iDRAC: Press and hold the physical "i" button on the front panel for 20 seconds.Bypass: If the server still works but the error persists, you can press F1 to bypass it and use the system normally (though fans may run at 100%).If these steps fail and you cannot access the iDRAC menu, the motherboard must be replaced.

    with kind regards Martin/ Liebe Grüße Martin

    Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!

    DELL-Martin S

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    Dell Technologies | Enterprise Support Services

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  • shahidi

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    Posted April 18th, 2018 08:00

    I have the same problem. I have to replace the whole motherboard or is there any option to replace the iDRAC?