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red_g00ner

updated

9 years ago

0

5154

May 9th, 2017 00:00

R710 BIOS rev and model information missing

Hi all,

I have purchased a 2nd hand PE R710 and the system looks healthy apart from the following:

I) During POST at the Blue Dell logo screen it says BIOS revision, but doesn't list a rev number

ii) In the web interface for the iDrac it doesn't list the BIOS rev or model information​

I have upgraded BIOS, iDrac and Life cycle firmware to the latest revisions from the Dell website.

The service tag from the chassis identifies the system on the Dell support site as a R710. The service tag is displayed on the iDrac webpage.

l have tried downgrading the BIOS all the way back to 2.3.x, but this has not made a difference.

I am in the process of downloading the latest Dell Server Utility to see if l have missed any firmware updates.

Any suggestions?

Thanks in advance