UNSOLVED
T
thereverendd
7 Posts
0
422
February 28th, 2022 16:00
R720XD Backplane Cabling
On the R720XD with 12 bay unit. I have bought the BACKPLANE for the rear of the unit to house 2 2.5 drives. It came with all the cables etc. BUT the A1 connection wire appears to be the facing the wrong way to plug it in. The way it appears to go in properly would require you to take the MAIN FRONT backplane off and then essentially NOT use that one drive as the able would protrude into that bay. My question is HOW is that to be plugged in? Please provide pictures if possible. Thank you
DELL-Joey C
Moderator
•
4170 Posts
•
20965 Points
253
0
Posted February 28th, 2022 21:00
Hi @thereverendd,
Apologies, but I couldn't get picture myself as I don't have a test unit. Luckily I found youtube videos that may help.
It seems that the cable that you have, is for the 24x 2.5" backplane. You have the 12x 3.5" backplane? To be sure, send me the cable DPN#, I'll be able to check that. The correct cable is DPN# 4NM23.
Youtube videos:
Time:9:03 https://dell.to/3prT6WL (Apologies for the foreign language)
Time 3:52 https://dell.to/3MbI95G
DELL-Joey C
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’ if I did.
thereverendd
7 Posts
263
0
Posted February 28th, 2022 16:00
I have also added some pictures of what my FRONT back plane and Cable plug looks like.to help out.. Thanks..