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jonhwilliams

updated

12 years ago

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16992

May 20th, 2014 19:00

PERC H700 only recognizes three drives

I have a six drive bay controlled by a PERC H700

If I put 4 Dell 1TB drives in and 2 Seagate 2TB drives works fine

If I put 2 Seagate 2TB drives in and 4 WD Red 3TB drives only one of the 4 is recognized by the PERC H700 Adapter BIOS Configuration Utility

It does not matter which slot I put the drive in, that one drive is picked up immediately.

I have spent 6 hours looking at the drives  using disk -l and smartctl and gparted and I cannot see any differences

I have formated (and cleared format) --the 1 drive works, 3 not

I have created (and deleted partition) --the 1 drive works, 3 not

Any suggestions much appreciated...

  • 694

    0

    Posted May 21st, 2014 09:00

    Thank you Josh.

    Doh!... RTM.

    Installing a Drive Blank in the Front Bay

    1. Remove the front bezel. See "Removing the Front Bezel."
    2. Open the handle on the drive blank.
    3. Insert the drive blank into the drive bay until the blank is fully seated.
    4. Close the handle to lock the blank in place.

    When the drive blank is inserted properly the lights will come on on the front of the cage.

    I was not opening the handle on the drive blank...

  • DELL-Josh Cr

    Community Manager

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    Posted May 21st, 2014 09:00

    Hi,

    So the same 3TB drive works in any of the slots and the other three 3TB drives don’t work in any slot? If that is the case it sounds like a problem with three of the drives. Are the drives in Dell carriers?