wakasavan

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2 years ago

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wakasavan

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August 20th, 2014 01:00

RAID Controller Module is in Lockdown mode

I have Dell Power Vault 3200i 

Newly installed on RACK I installed the Dell Storage manager on my Laptop OS is Windows 8.1

After Adding the storage it is giving the following Error 

when we go for the Update the Firmware it also not accept that firmware 

current Firmware version 07.84.47.60

the version that I have downloaded from dell is 07.84.56.60

it also no accept that one

  • elvis.haron

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    Posted November 23rd, 2020 06:00

    Hi, I have the same problem. Can you help me solve this?

    I already performed the procedures informed in the forum but it did not solve the problem.

  • Jelle

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    Posted August 20th, 2024 13:57

    So I was having the same issue a few days back and I found this thread. I have found a solution that worked, without hacking the firmware.

    You let the controller boot up completely.

    Press the break once so it comes it with something like "Press S for service bla bla bla" but you DO NOT press S. You press the ESC key.

    Now there is a login promt.

    Username is shellUsr

    Password is DF4m/2> (might be deleted by Dell they seem hell bent on NOT giving this away, but is decently easy to find on google)

    Now you get a promt which looks just like: "->"

    Here you can do stuff like netShowCfg to see ip addresses of the system. You can also run netSetCfg to set the network.

    But all you do is put an upper case m: "M" and press enter.

    Now you get a menu. In this menu you press I think it was 6 to set the time of the controller.

    Set the time to the current one.

    Reboot and controller does not spew out RTC errors all the time, and boots without you having to press "C" for continue every boot.

    Did this on 2 controllers, worked both times.

    I did think at first the error comes because time is not correct. It goes back to it's "default" which is 2015 i think it was. Adding the system to the storage manager and sync the time didn't work. For some reason the storage manager was reporting correct time for the controller all the time, but in this menu the controller was reporting it was 2015. Set the time to current and BAM, no issues.

    As far as I understand the storage manager does not set the same time on the controller, somehow it just keeps it in it's own cache, without actually changing the time on the controller.

    I hope this helped whomever is in the same situation maybe years from now, and can benefit from it.